Collections Specialist Level 2 - Closer

ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential duties and responsibilities of this position include, but are not limited to, the following: Collect on past due accounts. Manage a high volume of customer calls daily, with results. Provide written and verbal reports to the supervisors and/or VP Ensure all Fair Debt Collection Laws are followed. Ensure that proper customer service procedures are being followed. Train new associates in answering incoming and outgoing calls in a professional manner. Ability to process and maintain confidential information. Work effectively as a team player with other members of the staff and leadership team. Exemplify the desired culture, values and philosophies of the organization. Perform other work-related duties as assigned. SKILLS & QUALIFICATIONS: 2 years of Collections experience required. Excellent written and verbal communications skills. Ability to speak, read, and write in English. Bilingual in Spanish a plus, but not required. Basic computer skills, software applications (including Microsoft Office) Demonstrate strong leadership skills. Ability to exercise sound judgment and make decisions consistent with the essential job functions. Job Type: Full-time Pay: $3,000.00 - $9,500.00 per month Benefits: Flexible schedule Referral program Education: High school or equivalent (Preferred) Experience: Collections: 5 years (Required) Sales: 5 years (Required) Ability to Relocate: Riverside, CA 92504: Relocate before starting work (Required) Work Location: In person