Junior Operations Analyst

Key ResponsibilitiesAnalyze operational data and prepare reports for managementMonitor daily operational activities and identify process improvementsSupport workflow optimization and business operations initiativesMaintain and update operational records and documentationAssist in tracking KPIs, SLAs, and performance metricsCoordinate with internal teams to resolve operational issuesPrepare dashboards, spreadsheets, and status reportsEnsure compliance with company policies and operational proceduresSupport automation and process enhancement initiatives🎯 Required SkillsStrong analytical and problem-solving abilitiesGood knowledge of MS Excel (Pivot Tables, VLOOKUP, formulas)Attention to detail and organizational skillsGood communication and coordination abilitiesAbility to work with data and generate reports