Business IT Support Technician

Do you love working with and supporting a wide range of technology? Do you enjoy seeing the smile on a customer’s face when you help them solve a problem? Are you detail oriented, organized and self-motivated? If so, then read on.Our CompanyWe are a small but growing business IT services provider supporting a wide range of mostly local businesses in various industries. We design, build, and support networks, provide and support Windows PCs and servers, and take on challenges with many other products, devices and services with the goal of creating high value for our clients by minimizing technical problems, securing and optimizing their use of IT investments, and providing the best customer experience possible.Job OverviewWe are looking for a smart, energetic technician with 3 or more years full-time professional experience supporting business' IT needs; specifically with Windows Server, Microsoft applications and cloud solutions, and wired/wireless networks. Experience in Managed IT Services is preferred.Job Responsibilities May IncludeDesigning, configuring, troubleshooting, and supporting Windows Servers and Desktops, small business networks, and related infrastructureCybersecurity administration and solution designAzure administration, configuration, and setupManagement and setup of Microsoft 365 Upgrading and Migrating of on-premises systems and softwareProviding advice and assistance to clients to optimize their use of technologyWorking solo or as part of a teamCreating and following documented processes/procedures and protocolsIdentifying and suggesting possible improvements on internal workflows and proceduresAuditing client and internal company assets and processes for security flaws and providing suggestions for improvementRequirements3+ years experience supporting small business IT users and environments Great work ethic, attention to detail, and analytical problem-solving skillsWritten and spoken English proficiency, and the ability to clearly communicate A positive attitude toward both clients and co-workers, professional appearance, and ability to build rapport with clientsClean, reliable vehicleWork from the Tech One office or at client locations as neededThis is NOT a remote position.AssetsKnowledge and experience designing, creating, and troubleshooting small business IT environmentsExperience with Active Directory, DHCP, DNS, Group Policy, PowerShell, and the rest of the Windows Server OS stack.Experience with Microsoft 365, including troubleshooting, setup, and migration.Experience with Microsoft's cloud offerings, including AzureExperience designing and troubleshooting networks, including VLANS and wirelessManaged Services experienceOur Benefits IncludeExcellent starting wage (up to $64,500, depending on experience and skillset), with frequent reviews and opportunities for increase.Retirement Plan with a generous company contributionPaid Time Off including Vacation, Holidays, and Sick/Personal timeMileage reimbursement for business use of your personal vehicleCompany-provided tools and equipmentPlease apply at https://jobso.id/f8wi