Ecommerce Specialist

SummaryAs Revant's Ecommerce Specialist, you'll be at the heart of how our customers discover and connect with our products online, playing a hands-on role in shaping the digital shopping experience for the largest and fastest-growing direct-to-consumer replacement lens company in the world. This is an opportunity to own meaningful, high-visibility work: from ensuring new product launches land flawlessly on our Shopify storefront, to configuring promotions, maintaining product data integrity, and collaborating with Marketing and our development partners to bring campaigns to life. If you're someone who takes pride in the details, thrives in a cross-functional environment, and wants to see the direct impact of your work on a brand that genuinely stands for sustainability and customer value, this role offers exactly that. Real ownership, real variety, and the chance to grow alongside a company that's redefining what responsible eyewear looks like. Responsibilities:Website Operational SupportProduct merchandising for the website: specifying content requirements and coordinating the development of copy, imagery, and video to sell Revant products.App maintenance: supporting updates for existing partners and vetting new platforms for compatibility with the product requirements.Sales and promotions: set up sales and promotions for the website.QA & validation: verify product data, pricing, discounts, and merchandising updates before publishing.New Launch Product Data & Content ManagementDefines complex product data structure: building test product data and building new product matrix wizards.Partner with NetSuite Administrator: provide the necessary technical updates for product integration.Development requirements tracking: Support, track, and document data requirements from Shopify development that impact product architecture.Coordinate website content: support organization and approval of product imagery, video, and copy for launches.Perform theme content refreshes: coordinate theme content updates quarterly and in tandem with new marquee product launches.Internal CollaborationSEO & Marketing support: Collaborating with the Marketing team to implement requirements for search optimization, digital marketing, and customer retention.A/B testing support: support any product data requirements for A/B tests to improve the website's conversion rates, bounce rate, and other KPIs.Web optimization product data collaboration: own and execute all required product data updates to enable website enhancements.Amazon product data support: maintain and QA all Amazon-specific data in NetSuite.Revant offers a competitive compensation package including:Base salary or hourly pay range, $60,000 - $65,000 (dependent upon experience)Eligible for the company bonus programHealth, dental, vision, long term disability and telemedical benefits401k with 4% company matching3 weeks Paid Time Off per yearMonthly parking pass or monthly TriMet pass reimbursement10 company paid holidays per year16 hours of volunteer time off per year$500 charitable donation matchAbout RevantRevant is the largest and fastest-growing direct-to-consumer replacement lens company on the planet. We are dedicated to creating the most sustainable vision brand in the world by keeping eyewear in play. We are committed to evolving the eyewear industry with innovative and sustainable optical manufacturing processes and products designed to provide the best visual experience possible. Our dedication to making better products in a better way, and providing stellar consumer experiences, is fueled by the belief that the vision industry needs to focus less on flash and more on thoughtfulness.Revant is committed to the principles of inclusion, diversity, and equity. We create community and build trust by fostering a culturally attentive organization. We reach out to diverse candidates who will contribute a range of perspectives, experiences, skills and ideas to how we work, our programs and our services to best serve, reach and reflect the rich diversity of the customers we serve.Revant ValuesInitiative Empathy FocusTrustEducation and Experience:Minimum of 3 years of experience in ecommerce operationsMinimum of 1-2 years of experience managing Shopify admin, themes, product management, and promotions configuration.Experience filling out and handling product data within an ecommerce platform or product information management system.Experience with Excel or Google Sheets for product data managementExperience with NetSuiteExperience with reporting tools like Google Analytics is preferred.High school diploma or equivalent required.Competencies:Highly collaborative work style Self-starter mentality with the ability to manage multiple projects simultaneouslyAble to balance strategic thinking with tactical, detailed executionHigh attention to detailExperience with site performance KPIs (conversion, bounce, cart abandonment, AOV).Excellent project management skillsIntangiblesDemonstrate empathy and the ability to take the initiativeCommunicate with purpose and honestyCollaborate with peers to deliver exceptional customer serviceIdentify ways to improve constantlyMeasure success against the world’s best companiesValue community over capitalAlways work to bring value to the customerWork Environment – Hybrid (Tuesdays and Wednesdays in Portland, OR office)While working remotely, you’ll need a dedicated, distraction-free space to remain present and productive. In addition to two standard in-office days per week, additional in-office time may be required for key meetings or collaborative projects.When onsite, employees are expected to comply with Good Manufacturing Practices, which may require wearing safety glasses and closed-toe shoes in designated areas.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:Ability to lift and carry up to 25 lbs. for occasional office-related tasksFrequent use of computer and office equipment (keyboard, monitor, phone)Occasional movement around the office, including reaching for supplies or equipmentManual dexterity for handling paperwork and operating standard office toolsTravelNo travel is expected for this position.AAP/EEO StatementIt is the policy of Revant Optics to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Revant Optics will provide reasonable accommodations for qualified individuals with disabilities.Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.