Cash Posting Direct (13_01) - Cash Posting Specialist

The Sarnova Family of companies includes Digitech Computer, Bound Tree Medical, Tri-anim Health Services and Cardio Partners.Digitech is a leading provider of advanced billing and technology services to the EMS transport industry. Since its founding in 1984, Digitech has refined its software platform to create a cloud-based billing and business intelligence solution that monitors and automates the entire EMS revenue lifecycle. Digitech leverages its proprietary technology to offer fully outsourced services that maximize collections, protect compliance, and deliver results for clients.SummaryThe Cash Posting Representative plays a critical role in Digitech’s revenue cycle operations by accurately posting, allocating, and reconciling payments received from Medicare, Medicaid, commercial insurance carriers, and patients. This position ensures that all incoming payments are correctly recorded and that client accounts remain balanced and up to date. The ideal candidate is detail‑oriented, highly organized, and committed to maintaining precision in a fast‑paced, high‑volume environment. This role reports to the Manager of the Cash Posting Department and is 100% remote.Essential Duties And ResponsibilitiesReceive, process, and reconcile payments from multiple sources, including electronic funds transfers (EFTs), paper checks, and credit card transactionsAccurately post payments and adjustments to patient accounts in accordance with payer rules, internal procedures, and client-specific requirementsPerform daily balancing of assigned client accounts, ensuring that all payments, deposits, and batch totals align with financial documents and internal recordsReconcile transactions against bank statements and related documentation to ensure accuracy, identify discrepancies, and resolve issues promptlyResearch and resolve posting variances, missing payment details, misapplied funds, and other exceptions to support accurate account maintenanceMaintain timely and detailed documentation of all posting activities, reconciliations, and variances in alignment with department standardsCollaborate with team members, supervisors, and cross‑functional departments, including Billing, Payment Posting, and Client Support, to resolve complex posting issuesSupport special projects such as bulk reconciliations, process improvements, or new client onboarding as assigned by the Cash Posting ManagerAdditional job duties as assignedSkills/Experience RequiredEducation: High School Diploma or equivalentPrevious experience processing payments, reconciling accounts, or working in cash posting or revenue cycle roles is preferredStrong multitasking ability with the capacity to manage high‑volume, deadline‑driven workDemonstrated ability to work collaboratively with internal teams and external partnersProfessional, courteous, and positive demeanor when interacting with clients, teammates, and other departmentsAbility to maintain composure and accuracy under pressure or during periods of high workflowHigh computer literacy, including comfort navigating multiple systems and working with dual monitorsStrong follow‑through and commitment to accurate, timely completion of workSolid mathematical skills and financial accuracy; ability to identify and resolve numerical discrepanciesDependable, punctual, and accountable, with a willingness to ask questions and seek clarification when neededQuick learner with strong attention to detail and a habit of maintaining clean, organized recordsAbility to independently manage all aspects of the job role including required goals and business practices in a remote environmentPhysical RequirementsAbility to talk, hear, and see clearly to read and interpret informationRegular use of a computer, phone, and standard office equipmentMay be required to travel for business purposesAbility to secure confidential informationPerform all duties in a professional environment free of noise or anything that would create a negative customer experienceWork environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work Schedule: Employee will be required to work a minimum of forty (40) hours of per week or as many hours as it may take to perform above job duties. Schedule may vary based on business demands and will require a combination of office hours as well as work performed after hours and/or weekends at times.Sarnova is an Equal Opportunity Employer. We offer a competitive salary, commensurate with experience, along with a comprehensive benefits package, including 401(k) Plan. EO/M/F/Veterans/Disabled. Our mission is to be the best partner for those who save and improve patients’ lives. Excellence in delivering upon our mission is dependent upon having a diverse team that is empowered to bring their full, authentic self to work each day. We strive to create a workplace that reflects the communities we serve, and we are passionate about creating an inclusive workplace that promotes and values diversity.#digitech