Laundry

Job Title: Laundry Room Attendant Department: LaundryStatus: SeasonalClassification: Non-ExemptReports To: Hotel GMPOSITION SUMMARYPerform laundry cleaning activities in accordance with established hotel guest service and sustainability standards ensuring a high level of guest satisfaction.ESSENTIAL RESPONSIBILITIESAnticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.Sort, count, and pre-treat soiled linen in preparation for laundering.Load and unload washers and dryers.Maintain equipment as trained.Fold, store and distribute towels and linens.Practice safe work habits and wear protective safety equipment.Assist with other housekeeping tasks in the event of staffing shortages.Maintain clean work area.Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.Perform other duties as requested by management.QUALIFICATIONSPrior housekeeping experience desirable.Good communication skills both verbal and written.Provide excellent customer service and maintain a professional demeanor.Work schedule varies and may include working on holidays, weekends or alternate shifts.Requires standing for extended periods, walking, pushing, pulling bending, kneeling, lifting up to 50 pounds, reaching, kneeling and bending.Operate heavy machinery and use cleaning chemicals.