Data Collection Associate, V-CARE

DESCRIPTION Data Collection Associates will follow clear instructions and apply the best responses to multiple choice situations. The ideal candidate will be organized, detail oriented and have excellent interpersonal skills. They should be able to perform data collected related tasks and procedures in assigned areas with guidance from Data Collection Specialists and Leads. Key job responsibilities Key job responsibilities Partner closely with Program Coordinators/Data Collection Leads/Data Collection Specialists by adhering to data collection protocol and follow SOP to complete project objectives Work one-on-one with research participants by moderating and assisting them through the research process to ensure research objectives are met Support day-to-day operations of collection projects including reporting, moderating, etc Own defined tasks within projects focused on improving parts of the data collection processes Deliver high quality work under tight deadlines Communicate internally with team members to identify issues and propose solutions for long term sustainability of processes Support several projects at one time and accept re-prioritization as required Perform basic troubleshooting tasks on any technical issues during collection and escalate as needed Work indoor/outdoor 4-5 days per week in the field, traveling to multiple sites within 50 miles (this is not a work from home role) Lift up to 30lbs when needed Comfort and proficiency with gaming controllers, joysticks, or similar real-time navigation tools, with the ability to apply those skills in an operational environment. BASIC QUALIFICATIONS Knowledge of Microsoft Office products and applications A good sense of humor, a positive attitude and great team work skills Reliable transportation PREFERRED QUALIFICATIONS Experience in research or data collection Experience using Confluence, Quip, Jira, Salesforce End-to-end, hands-on experience with aspects of data collections (recruiting, moderation, reporting) Experience moderating a 1:1 session with users independently in the field Experience moderating sessions with users of different age and demographics is a big plus Consumer electronic research experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits. USA, CA, Sunnyvale - 16.00 - 24.00 USD hourly