Client Advisor (Inside Sales Representative)

Role: Client Advisor ( Inside Sales Rep )Compensation: Hourly base plus commissions and bonuses OTE $110KThe Client Advisor role is an inside sales representative position. Sales are made through outreach efforts by the Client Advisor to inbound leads, existing clients/members in their book of business, referrals, and self-sourcing. This position involves a mixture of outbound calls, calling on scheduled appointments, and thoroughly working their sales pipeline via SMS, email, phone, and video conferencing.Client Advisors must be well-versed on the products offered and be able to deliver a thorough and concise sales pitch. They will complete membership profiles in a professional and empathetic manner. They uphold Tawkify’s upscale brand standards in this customer-facing role with discretion and integrity. Provide prospective customers/clients with all services offered, and additional presentations as needed. Work with clients to consult through the sales process. Must be energetic, well-spoken, and eager to close sales and increase revenue.Client Advisor Responsibilities:Mix of scheduled and outbound calls; making multiple calls to potential clients.Qualifying leads based on profiles and packages available.Creating and maintaining a pipeline of prospective clients using Salesforce.Presenting and delivering information to potential clients.Answering potential client questions and follow-up call/email questions.Working with Sales Operations and cross-functional teams to win business and deliver the services purchased.Tracking weekly, monthly, and quarterly performance and sales metrics.Building professional relationships with team members to support the department goals.Ensuring accuracy of prospective client information within internal systems.Closing new and renewal sales in accordance with defined sales quotas and metrics.Requirements and Qualifications:Experience in inside sales positions as an individual contributor, preferably in the luxury direct-to-consumer space.A track record of success in achieving sales quotas and metrics consistently.Comfortable making outbound calls and talking to new people all day, often in back-to-back scheduled appointments.Excellent verbal and written communication skills; the ability to call, connect, and interact with potential customers professionally.Persuasive and goal-oriented; a people person.Possesses an energetic, outgoing, and friendly demeanor that conveys professionalism.Self-motivated and self-directed.Able to multitask, prioritize, and manage time efficiently.Works with a sense of urgency and responsiveness to assigned tasks.In-depth understanding of company services and its position in the industry.Technology knowledge for use of platforms, including Salesforce.com and Google suite.Resiliency to handle challenges and objections, and continue on with a positive attitude with prospects, clients, and other Tawkify employees.Knowledge of what it means to own a book of business and self-directed to farm and cultivate a sales pipeline.Ability to work independently and as an active, participating member of a team.Strong computer skills, including Microsoft Office Suite and Google Chrome OS.As this position is fully remote, a reliable high speed Internet connection is required