Front Desk Manager

Job Overview We are seeking an energetic and highly organized Front Desk Manager to lead our Front Desk and Desk Associates. In this pivotal role, you will be the first point of contact for clients, and staff, ensuring a welcoming environment while efficiently managing front desk activities. Your expertise in office management, customer service, and administrative support will help streamline daily operations and enhance overall office productivity. This position offers an exciting opportunity to utilize your multitasking skills, technical proficiency, and leadership abilities in a dynamic setting. Responsibilities Greet guests, and staff with professionalism and enthusiasm, creating a positive first impression. Manage multi-line phone systems, directing calls accurately and courteously while maintaining excellent phone etiquette. Oversee front desk operations, scheduling, and handling incoming correspondence. Maintain organization, and ensure accurate guest records Support office tasks such as supply inventory, scheduling. Provide exceptional customer support by addressing inquiries promptly and resolving issues efficiently. Assist with clerical duties such as managing emails, and supporting administrative projects as needed. Qualifications Proven experience in office management or administrative roles with strong clerical skills. Excellent computer literacy including proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications. Prior experience with multi-line phone systems and phone etiquette is essential. Bilingual abilities are highly desirable to serve diverse clientele effectively. Strong organizational skills with the ability to prioritize tasks efficiently and manage time effectively. Experience in customer service or customer support roles with a focus on professionalism and responsiveness. Knowledge of PMS system such as Opera Pay: $15.00 - $18.00 per hour Benefits: Employee discount Work Location: In person