Creator Commerce Specialist

ApplyJob TypeFull-timeDescriptionLocation: Salt Lake City, UtahAbout CarilohaCariloha is an omni-channel brand specializing in luxuriously soft, sustainable bedding, bath, and apparel made from eco-friendly bamboo viscose. Rooted in comfort and conscious living, Cariloha blends Caribbean style with the spirit of Aloha to deliver elevated, everyday essentials.With over 70 stores across 16 countries and a Certified B Corporation designation, Cariloha is committed to building a better, more sustainable future through innovation, quality, and responsible business practices.Role OverviewWe're looking for a highly organized, detail-oriented Creator Commerce Specialist to support and scale our creator, affiliate, and social commerce ecosystem.This role is the operational backbone of the Creator Commerce team- supporting affiliates, influencers, social publishing, content production, and campaign execution. You will ensure creators are activated, content is published, reporting is accurate, and campaigns run seamlessly from start to finish.In addition to day-to-day execution, this role will also provide hands-on production and operational support for commercial shoots, content days, and marketing activations.This is a highly cross-functional role ideal for someone who is both analytical and creatively inclined, thrives in fast-paced environments, and is excited to grow within creator-led commerce.What You'll Own1. Affiliate & Creator Program SupportSupport recruitment, onboarding, and management of affiliates and influencersCoordinate product seeding, gifting, and campaign logisticsMaintain creator communication (email, DMs, follow-ups, briefs)Ensure creators have all necessary assets, links, and tracking informationTrack deliverables and ensure timely content posting2. Influencer Campaign & Execution SupportAssist in execution of influencer campaigns from start to finishMaintain campaign trackers (content status, approvals, links, performance)Support content approvals and ensure brand alignmentHelp coordinate contracts, usage rights, and creator paymentsSupport campaign reporting and wrap-up documentation3. Social Media Publishing & Community ManagementOwn day-to-day publishing across TikTok, Instagram, and other social channelsSchedule and post content aligned with content calendar and campaign prioritiesWrite captions, tag products, and optimize posts for engagementMonitor comments and community interactions, escalating as neededHelp maintain a consistent and on-brand social presence4. Performance Tracking & ReportingPull and organize performance data across:Affiliate platformsSocial channelsInfluencer campaignsTrack key metrics including:EngagementConversionRevenue contribution* Build weekly and monthly performance reports* Identify top-performing creators and content trends5. UGC & Content SupportSource, organize, and manage user-generated content (UGC)Support briefing creators on content needs and deliverablesMaintain a structured library of high-performing content for reuseSupport whitelisting and paid media teams with content organization6. Creative Production & Shoot SupportProvide hands-on operational support for commercial shoots, campaign days, and content productionsAssist with on-set coordination, including:Product prep and setupProp organizationShot list support and logisticsSupport creative and production teams during photo and video shootsCapture behind-the-scenes content and supplemental photography/video when neededEnsure assets are properly organized and delivered post-shoot7. Light Creative ProductionCreate simple, on-brand graphics using Canva (social posts, stories, campaign assets)Assist with basic editing or resizing of content for social useSupport creation of internal decks, briefs, and campaign materialsEnsure visual consistency across creator and social outputs8. Team & Operational SupportSupport the broader Creator Commerce team across:Creator campaignsSocial commerce initiativesLive commerce and content programs (as needed)* Keep projects moving by managing timelines, trackers, and communication* Act as a highly reliable operational support resource across multiple initiativesSuccess in This Role Looks LikeSeamless execution across creator, affiliate, and social programsHighly organized campaign tracking and reporting systemsConsistent, timely, and high-quality social publishingStrong operational support during shoots and content production daysIncreased efficiency and output across the Creator Commerce functionReliable support that enables the team to scale faster and execute more campaignsRequirementsWho You Are2-3 years of experience in social media, influencer marketing, content production, or digital marketingExtremely organized with strong attention to detail and follow-throughStrong written communication skills (captions, creator outreach, coordination)Comfortable working across multiple fast-moving projectsBasic proficiency in Canva (required)Interest in or exposure to photo/video production or shoot environmentsFamiliarity with TikTok, Instagram, and creator platformsAnalytical mindset with comfort working in spreadsheets and reporting toolsProactive, hands-on, and willing to "run around and get things done"Strong team player who thrives in execution-heavy environmentsAvailable to travel 30-40% all the timeBonus PointsExperience working with influencer or affiliate programsExposure to TikTok Shop or social commerce ecosystemsBasic photo/video capture or editing skills (CapCut, Adobe, etc.)Experience assisting on brand shoots, production sets, or content studiosAvailable to travel 30-40% of the yearCompensation & BenefitsMedical, dental, vision, and life insurance401(k) with company matchPaid time off (PTO)Flexible work schedule and telecommuting opportunitiesGym membership optionsEmployee recognition programs, including monetary rewards and annual "Live Your Dream" awardsGenerous employee product discounts and annual product giveawaysCompany events, catered meals, and a fully stocked kitchenAnnual one-on-one financial consulting