Program Coordinator, Forestry

Company OverviewSCS Global Services is a pioneer and leader in the field of sustainability standards and third-party certification, working across the economy in the natural resources, built environment, food and agriculture, consumer products, and climate sectors for over 40 years. As a Benefit Corporation, we are committed to socially and environmentally responsible business practices, and through the application of sound science, we are driving positive change.Job OverviewThe Program Coordinator, Forestry is a member of the Forest Certification Program team, a growing and evolving program dedicated to delivering third-party certification services that promote sustainable forest management and responsible sourcing practices. This position primarily supports the Technical Director, Forestry, while also providing coordination and operational support to the broader Forestry leadership team and program staff as needed to ensure the effective delivery of program activities and client services.Relevant Standards/SchemesAmerican Tree Farm SystemForest Stewardship Council (FSC)PEFC Chain of CustodyResponsible Wood CertificationSustainable Forestry Initiative (SFI)Sustainable Biomass Program (SBP) CertificationOthers, as determinedEssential Duties And ResponsibilitiesProgram and Project CoordinationCoordinate day-to-day program operations, ensuring tasks, schedules, and deliverables are completed accurately and on timeMaintain program calendars, track project milestones, and prepare routine progress updates and reportsAssist with the management of program projects aimed at improving processes, meeting accreditation requirements, and streamlining operationsSupport resource planning and logistics for meetings, events, training sessions, and other program activitiesAssist in coordinating cross-functional teams to ensure effective communication and workflow alignmentTrack program expenses and reconcile against budgeted amountsReview invoices from auditors and scheme owners, submit them for approval, monitor invoice status, and identify potential cost savings and operational efficienciesSupport the collection and analysis of data for financial and operational reportingAssist program management in organizing team meetings, events, and special initiativesManage new transaction verification projects as requested by Accreditation Services International (ASI)Ensure program activities comply with organizational policies, accreditation requirements, and quality standardsClient Support and CommunicationProvide exemplary customer service in response to requests and inquiriesProvide information to clients regarding the certification process and relevant program requirementsManage daily communications with clients, SCS program personnel, contract auditors, accreditation bodies, certification schemes, and other stakeholdersSupport the program through effective client relationship management within a collaborative team environmentManage and coordinate responses to conformance-related inquiries from accreditation bodies, certification schemes, and stakeholdersDraft, review, and distribute program-related communications, updates, and guidance materialsAdministrative and Operational SupportMaintain and organize program documentation, records, databases, and management systems to ensure accuracy, accessibility, and version controlSupport internal administrative processes, including document control, contract management, procurement, and tracking activitiesMaintain and update Work Instructions, templates, guides, and other operational tools and reference materialsCoordinate meeting logistics, agendas, minutes, and follow-up actionsDraft and distribute program communications, updates, and training materials as neededFacilitate document translations and support the preparation of presentations, outreach materials, and other program resourcesSupport managers and team members with training activities and the implementation of program processes and toolsCollaborate with cross-functional teams to ensure consistent execution of program activities and operational goalsMinimum QualificationsAssociate's Degree in Natural Resources, Business Administration, or a related field or Equivalent combination of education and/or relevant work experience and2+ years of professional experience Proficient in Microsoft Office applications including Word, Excel, PowerPoint, and Outlook (Advanced proficiency)Exceptional database management skills with ability to rapidly learn new systems as necessaryAbility to prioritize multiple tasks and meet deadlinesAbility to manage time, work well independently, and work in team-oriented situationsAbility to provide excellent customer service and maintain a professional demeanor at all timesAbility to thrive in a fast-paced, customer-service oriented, collaborative team environmentProficiency in English with excellent writing and verbal communicationPreferred QualificationsBachelor's Degree in a related field2+ years of experience in certification of relevant forestry standards (FSC, PEFC, SFI, SBP)The above description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Additional duties outside of normal responsibilities may be required from time to time as assigned.Working RemotelyAt this time, SCS Global Services is recruiting all open roles to be remote; allowing our employees the ability to work flexibly and allowing SCS as a company to diversify the experience and perspectives of our growing workforce. This role will be based out of your home office.Estimated Hourly Salary$20.40 - $26.44EEOC StatementSCS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SCS complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.