Customer Sales & Scheduling Coordinator

Ace Handyman ServicesAce Handyman Services is seeking a highly organized and customer-focused Service Coordinator to manage inbound/outbound sales calls and coordinate schedules for our craftsmen. This role is key to delivering a smooth customer experience from first contact through project completion.ResponsibilitiesRespond quickly to incoming job leadsEducate customers on services, pricing, and availabilitySchedule estimates and projectsFollow up with past customers and open leadsCoordinate daily schedules for multiple craftsmenOrder materials and provide logistical supportUtilize dispatching and scheduling softwarePerform light administrative and filing dutiesQualifications2+ years in customer service, inside sales, dispatch, or office coordinationStrong phone and communication skillsHighly organized with attention to detailComfortable using CRM/scheduling softwareHome services or construction experience is a plusIf you thrive in a fast-paced environment and enjoy balancing customer service with operational coordination, we’d love to hear from you.Competitive pay depending on experience Cell phone reimbursementCompany credit cardFlexible schedulingRegular pay reviewsPlus more!Apply now!Compensation: $21.00 per hourThe 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.Most of the projects completed are for Repeat and Referral Customers—folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting "Show Me All Jobs" above.Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.Ace Handyman Services Craftsmen are empowered and given much more flexibility than others in our industry. For example, they are in charge of their own job sites, and given the freedom to interact directly with Homeowners and Property Managers to suggest work that will improve safety, preserve their largest investment, and truly help them to love their homes and commercial buildings.Ace Handyman Services’ work itself is often indoors in temperature-controlled environments, and is primarily of lighter-duty than new construction projects. There are Franchise Owners and Office Managers to assist with the day-to-day operations and administrative side of the business allowing our Craftsmen to focus on the tasks at-hand and provide our customers with professional services that delight our customers. Our Franchise Owners are successful, business-savvy individuals, who are ethical and treat their Staff like Family. The safety and well-being of TEAM members is a top priority. Many of our Craftsmen are former business owners themselves and after working for an Ace Handyman Services local office, even for a short time, they have no desire to be out on their own or operating their small businesses any longer.