Applications Engineer

Schaumburg | Negotiable Position Highlight Location: Illinois | Connecticut Applications Engineer provides sale support through test cuts and demonstrations and after sale support through training, machine programming, problem solving and service. Applications Engineer usually specializes in a specific type of equipment, e.g. WEDM, EDM, Machining Center and 3D Metal Printer. Maintain integrity and ethics in all actions and conversations with customers. Responsibilities Program machine via CAD /CAM software to perform test cuts and generate test cut reports to aid in sales efforts. Perform machine demonstrations to customers, including programming and analyzing results. Provide on-site and off-site machine operation classes and training to new customers. Provide customers with continued technical support on machine setup, programming and operations. Use analysis and testing to assist customers in identifying machine problems and finding solutions. Coordinate weekly application work schedule with Application Manager. Participate in industry trade shows. Qualification: Must have, Preferred 5 – 7 years of hands on Sinker EDM and Wire EDM experience or High Speed Mills, 3D Additive Technologies, including programming, setup and machine operations is must. CAD/CAM training preferred. Excellent customer service skills, including ability to maintain integrity and ethics in all conversations and actions with customers. Working hours Normal Business Hours 8:30 am – 5:00 pm Overtime and weekend work might be required. Benefits Employee Incentive Program Paid Holidays Paid Vacation and Personal Days 401(k) Retirement Plan and Employer Matching Program Dependent Care Flexible Spending Account Healthcare Flexible Spending Account Short and Long-term Disability Insurance Life and Accident Insurance Health, Dental and Vision Insurance Compensation: $60,000 – $90,000 annually, based on experience