Primary Casualty Adjuster

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top CompaniesCertified as a Great Place to WorkFortune Best Workplaces in Financial Services & InsurancePrimary Casualty AdjusterPRIMARY PURPOSE : Provides exceptional service to policyholders and clients by handling Auto and Homeowner liability claims. These claims require detailed coverage evaluations, liability investigations, and prompt and accurate claim resolution, ensuring that the policyholders and clients receive the highest level of support for these specific claims.ESSENTIAL FUNCTIONS and RESPONSIBILITIESInvestigates, evaluates, and resolves Auto liability Bodily Injury claims and Homeowner liability claims (PD and BI)Analyzes coverage and makes appropriate coverage determinationsAnalyzes liability and evaluates damages in order to resolve claimsCorresponds with and/or interviews policyholders, claimants, witnesses, etc. to gather important information and makes decisions based upon the informationDelivers an exceptional level of customer service throughout the entire claims processEvaluates coverage and drafts coverage letters to include both reservations of rights and coverage denialsMaintains proper reserves on all pending claims at all timesWorks independently within authority limitsADDITIONAL FUNCTIONS and RESPONSIBILITIESPerforms other duties as assigned.Travel as requiredQUALIFICATIONSEducation & LicensingBachelor's degree from an accredited college or university preferred. State mandated adjusting licenses as required. Insurance designations such as CPCU, AIC, ARM preferred.ExperienceSix (6) years of related experience or equivalent combination of education and experience required. Experience with agency/broker distribution relationships in a high-net-worth market and cross-training in other functional insurance disciplines (underwriting, customer service, marketing, actuarial and finance, product development, etc.) preferred.Skills & KnowledgeStrong technical knowledge and coverage analysis skillsExcellent oral and written communication skills, including presentation skillsPC literate, including Microsoft Office productsAnalytical and interpretive skillsStrong organizational skillsExcellent interpersonal skillsExcellent negotiating skillsAbility to create and complete comprehensive, accurate and constructive written reportsAbility to work in a team environmentAbility to meet or exceed Performance CompetenciesWORK ENVIRONMENTWhen applicable and appropriate, consideration will be given to reasonable accommodations.Mental : Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlinesPhysical : Computer keyboarding, travel and driving as requiredAuditory/Visual : Hearing, vision and talkingThe statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $65k-$95. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits. We are always accepting applications.Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com