Support Staff

Job Location: Galt, CA SUMMARY Support Staff at our residential treatment program is responsible for performing advanced indirect and selected direct client care duties in support of the rehab process in a competent manner under the direction of Program Director. DUTIES AND RESPONSIBILITIES · Assists Supervisors with client transportation to outside appointments, other facilities, evening self-help meetings, and other recreational activities. · Oversees and assists clients with everyday life skills such as cleaning, cooking, practicing coping skills, etc. · Perform household duties such as cooking and cleaning. · Ensures that the environment of care adheres to the safe care of the clients adhering to policies, procedures, and standards of care. · Engages with each client daily and documents interactions in shift/incident reports. · Observe Client Self-administration of Medication. · While performing the duties of this job, the employee must be able to work in a fast-paced environment with minimal to high volumes of stress. · Uphold and enforce G.L.O.M. Substance Abuse Programs standards, policies and procedures, client rights, and professional code of ethics and conduct. · Facilitate groups (when applicable) · Ability to learn, utilize and navigate HER. · Address client’s inappropriate behavior. · Document client progress. Prepare documentation accurately and within time frames. · Intervene during crisis situations. · Participate in the agency’s Orientation training, staff meetings, and in-service training. · Adhere to code of ethics, legal aspects of practice, professional standards, duty to warn, abuse and neglect reporting policies and procedures, exercise professionalism at all times. · Exercise awareness in cultural competency, client satisfaction, quality of services, client needs, and overall health and safety staff and clients. · Maintain a high degree of self-awareness and the ability to stay calm under pressure. · Utilizes trauma-informed care while applying crisis intervention, motivational interviewing, and supervision of the participants. · Seeks consultation when encountering new and/or high-risk circumstances. · Works collaboratively with other members of the treatment team and communicates any concerns to immediate supervisor. · Perform any/all other duties as assigned by your assigned supervisor. · Utilizes trauma-informed care while applying crisis intervention, motivational interviewing, and supervision of the participants. · Perform any/all other duties as assigned by your assigned supervisor. QUALIFICATIONS · Must be at least 18 years old. · Current American Red Cross Adult First Aid, CPR Completion Certificate or agree to complete before start date. · Must provide documentation of a TB test within the last year. · Must possess a valid California driver’s license and have a clean driving record. · License Required: Valid California Driver’s License – Class B. · Travel: Willingness to travel: 25% of day. · HS graduate or equivalent required. · Previous experience in substance abuse counseling field, instruction/internship, or similar practicum through education or certification process highly preferred. · Prior knowledge/experience with MAT (medication assisted treatment) highly preferred. · Knowledge of industry standards related to the position of Support Staff. COMPETENCIES Interpersonal Skills--Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication--Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Written Communication--Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Teamwork--Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Professionalism--Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Attendance/Punctuality--Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. PHYSICAL DEMANDS AND WORK ENVIRONMENT · Ability to climb stairs multiple times a day and be able to lift and/or carry up to 40 pounds. · Ability to sit, rise, kneel, squat, twist, pull bend multiple times a day. · Ability to navigate stairs and walkways unencumbered. · Ability to perform with repetitive maneuvers and manual dexterity. · Ability to drive in inclement weather and heavy traffic. Job Type: Full-time Pay: From $22.00 per hour Benefits: 401(k) Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance Work Location: In person