Senior Director of Product, Payments

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.Position DescriptionWe are seeking an experienced Senior Director of Product, Payments to lead and scale our B2B payment platform business serving the restaurant and convenience store industries. You will be responsible for defining the product vision and ensuring operational excellence across our payment ecosystem. This role requires a blend of product strategy, technical understanding of payment technologies, and operational leadership to drive innovation and cross-sell value through PAR’s broader platform.Position Location:Chicago, IL, Philadelphia, PA, Austin, TX, Minneapolis, MN, or Central New York (New Hartford, NY or Syracuse, NY). There is the capability to be remotely based in any of these locations.This role operates with flexibility to work remotely and onsite as business needs dictate. The team will exercise judgment in determining when in-person presence adds value. Occasional in-person meetings, leadership sessions, and team events will take place in the global company locations.Reports ToGM, PAR Ordering & PayRequirementsWhat We’re Looking For:10+ years in product management and operations, with 5+ years in payment technologiesProven track record of launching successful B2B payment productsExperience in the restaurant, convenience store, or retail tech space preferredDemonstrated success in cross-selling strategiesHistory of managing cross-functional teams in a fast-paced environmentDeep understanding of card processing, ACH, wire, wallets, and emerging paymentsExperience in transaction fee optimization and merchant negotiationsStrong background in scaling ops for high-volume systemsAdditional SkillsExpert knowledge of PCI DSS, AML, KYC, and payment complianceFamiliarity with restaurant and c-store business operationsExperience integrating payments with POS, inventory, and loyalty platformsHigh technical aptitude and ability to work with engineeringStrategic thinker around bundling and solution packagingAnalytical and data-driven decision-making skillsExcellent communication and stakeholder managementExpertise in risk management and fraud preventionStrong leadership and mentoring abilitiesAbility to thrive in ambiguity and bring structure to scaling teamsCustomer-first mindset with a passion for innovation in retail techUnleash your potential: What you will be doing and owning: Product LeadershipDefine and execute the strategic vision and roadmap for the payment platformDeliver innovative solutions tailored to food service and retail opsAlign product development with market opportunities and customer valueTranslate business needs into technical requirementsIdentify and execute cross-sell opportunities across PAR’s ecosystemOperational ExcellenceOversee daily platform operations ensuring reliability and performanceDrive operational KPIs and continuous improvementManage risk, compliance, and fraud prevention for food/retail environmentsBuild strong partnerships with processors, banks, and regulatorsOptimize costs and develop bundled solution strategiesTeam LeadershipBuild and lead high-performing product and ops teamsCultivate a culture of innovation and customer-centricityAlign cross-functional teams across Sales, Eng, Marketing, and LegalRepresent PAR at industry events and with executive stakeholdersDevelop team objectives, incentive plans, and growth opportunitiesInterview ProcessInterview #1: Video Screen with Talent Acquisition TeamInterview #2: Video interview with the Hiring Manager (via MS Teams)Interview #3: Video interview with the Team (via MS Teams)PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.Compensation Range: $200K - $225K