Desktop Analyst

Hands on experience as deskside/Onsite support/local IT engineer. Strong Microsoft Operating System installation, Asset Mgmt and troubleshooting skills Knowledge of Network Equipments/Devices Strong experience in troubleshooting MS office (Outlook, Word, Excel, Powerpoint etc) Strong desktop support knowledge including hardware, software, and networking concepts - To take ownership of user problems and be proactive when dealing with user issues - To log all calls on the call logging system - Respond to enquiries from staff and help them resolve any hardware or software problems - Maintain a log of any software or hardware problems detected - Support users in the use of Computer equipment by providing necessary training and advice - Administer Hardware maintenance for all desktop IT equipment - Assists in maintaining the operating system and security software utilised on the network, including the addition of new users to the network and establishment of rights and privileges - To allocate more complex support issues to the IT Manager Job Type: Full-time Pay: $25.00 - $26.00 per hour Benefits: 401(k) Health insurance Paid time off Experience: Help desk: 1 year (Preferred) Windows: 1 year (Preferred) Work Location: In person