Installation Manager - Naples

Storm Smart is one of the largest manufacturers of storm protection products in the America’s. We have an extensive list of accomplishments, including being recognized by Inc. Magazine as one of North America’s fastest-growing privately held corporations.Since our start in 1996, we have helped over 100,000 homeowners increase the value of their property by making their homes safer from storms and more energy efficient. We continue revolutionizing the storm protection industry powered by the most talented people with an unwavering drive to be the best.Because we believe in our workforce, you will be welcomed into a winning culture that encourages continuous improvement, a challenging and rewarding work environment with a genuine desire to see each other succeed.We Also Offer The FollowingCompetitive Pay Health, Dental and Vision Company-paid Group Life Insurance Paid Time Off Holiday Pay Generous 401(k) plan that includes a 4% employer match. Tuition reimbursement Company-paid Short Term Disability Plan Critical illness, Hospital Indemnity, and Accident plans Volunteer Time Off Parental Leave At Storm Smart, our success depends on people, productivity, and procedures.The Installation Supervisor is responsible for leading and overseeing daily field installation operations to ensure Storm Smart products are installed safely, efficiently, and to the highest quality standards. This role supervises installation crews, coordinates schedules and resources, and serves as the key point of contact between installers, operations leadership, and customers. The Installation Supervisor ensures jobs are completed on time, within scope, and in compliance with company procedures, building codes, and safety regulations, while actively coaching and developing installers to drive performance, accountability, and continuous improvement.Key Responsibilities & DutiesField Leadership & Crew ManagementSupervise daily activities of installation crews across assigned territories or branches. Lead, coach, train, and mentor installers and helpers to drive performance, quality, and safety. Assign jobs, set clear expectations, and ensure crews are properly staffed, equipped, and prepared. Conduct ride-alongs, job site visits, and performance evaluations. Project Execution & Quality ControlOversee installations from start to finish, ensuring work meets Storm Smart quality standards, engineering specifications, and customer expectations. Inspect completed work, address deficiencies, and ensure timely corrections. Troubleshoot installation challenges and provide technical field support. Ensure proper documentation, photos, and close-out requirements are completed accurately and on time. Safety & ComplianceEnforce OSHA regulations, company safety policies, and site-specific safety procedures. Conduct job site safety audits and lead toolbox talks. Ensure crews consistently use proper PPE, tools, and equipment. Investigate incidents, near misses, and property damage, and support corrective actions. Scheduling & Cross-Functional CoordinationPartner with Scheduling, Warehouse, Electrical, and Operations teams to align labor, materials, and timelines. Support workload planning, crew utilization, and daily route efficiency. Proactively communicate delays, scope changes, and resource needs. Customer Experience & Brand RepresentationServe as a field escalation point for customers and resolve issues professionally and in a timely manner. Ensure installers consistently represent Storm Smart’s brand, values, and service standards. Support complex installations, inspections, and job walk-throughs. Represent Storm Smart’s professionalism across all job sites and community interactions. Performance, Reporting & Continuous ImprovementMonitor productivity, quality, rework, callbacks, and safety metrics. Identify training needs and recommend operational and process improvements. Support new hire onboarding, certifications, and installer development pathways. Provide regular updates to Operations leadership on crew performance, field conditions, and improvement opportunities. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Please note that this job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.Required Skills/ AbilitiesProven ability to lead, coach, and hold installation teams accountable Strong knowledge of construction and installation practices, tools, and materials Ability to troubleshoot field issues and provide hands-on technical guidance Commitment to job site safety, OSHA compliance, and quality standards Strong organizational skills with the ability to manage multiple crews and priorities Effective verbal and written communication with crews, leadership, and customers Customer-focused, solution-oriented, and professional in the field Comfortable using mobile devices, field technology, and basic reporting systems Results-driven, dependable, and decisive with strong problem-solving skills