Club Manager - Financial District

Deliver High-Quality Coaching & Maintain Coaching Standards Coach an average of 8-10 classes per week, maintaining a visible and inspiring presence on thefloor. With support from your DSM ensure all sessions are delivered to the highest AC coachingstandards — monitoring and upholding quality across the entire coaching team. Provide regular real-time feedback to coaches and proactively identify opportunities fordevelopment. Assist in shadow sessions for potential coaches and provide structured feedback to the dual ClubManager. Participate in coach training and lead team-building sessions as requiredOwn Day-to-Day Studio Operations Manage the daily operations of the studio, ensuring everything runs smoothly, on time, and tobrand standard. Maintain and manage key systems including Mindbody and GLM, ensuring accurate scheduling,reporting, and member data. Ensure all scheduled classes are covered, stepping in to coach when necessary Uphold exceptional facility cleanliness and readiness by adhering to operational checklists Manage opening and closing procedures, inventory, and day-to-day administrative tasks Report regularly to the dual Club Manager on operational performance, issues, and memberfeedback.Drive Member Retention & Experience Relentlessly identify new ways to enhance the member experience — ensuring every memberfeels valued, seen, and connected. Conduct goal-setting calls with members in line with per-studio targets — building rapport,tracking progress, and identifying retention risks early. Proactively identify at-risk members and take swift action to re-engage them and mitigatecancellations. Select and recognise award recipients at end-of-season celebrations Attend at least one Squad class per week that you are not coaching to connect with members,observe delivery, and identify improvements.Lead Community Engagement & Events Manage squad WhatsApp group threads — sparking conversation, sharing updates, and keepingenergy high. Organise and execute in-studio and out-of-studio events that drive connection and retention Represent the brand at local events and social activities Implement initiatives in partnership with the dual Club Manager to strengthen squad culture anddrive attendance.RequirementsPeople-Focused - Genuinely invested in others and in building lasting relationshipsOperationally Sharp - Comfortable managing day-to-day studio operations with precision andownershipCoaching-Led - Passionate about delivering excellent sessions and raising the standard of everycoach around youAttentive & Observant - Notices what members need and acts quicklyHighly Organised - Executes events, schedules, and initiatives with attention to detailExcellent Communicator - Confident and warm across in-person, written, and digital interactionsPositive & Professional - Brings consistent energy and a high standard to every interactionPassionate About a Healthy, Social Lifestyle - Lives and breathes the AC brand valuesNASM-CPT or equivalent certification (required)CPR, First Aid, and AED certified2+ years of coaching or customer-facing experience in fitness, hospitality, or a similar industryFull-time availability, with flexibility for early mornings, evenings, weekends, and some holidaysPhysical ability to kneel, bend, reach, climb, stand for extended periods, and lift at least 30 lbsBenefitsSalary: 80k + bonus incentives upon completion of targets. KPI incentives to be setPaid Holidays: 4 weeksHealth Insurance401k