National Practice Manager

Virginia, United States; New York, New York; North Carolina, United States; Chicago, Illinois Business Development 7603 Job Description Overview As a National Practice Manager (NPM), you will be responsible for driving the profitable and sustainable sales and delivery of our vendor practices. You will work closely with management and the regions in developing sales for the vendor partner and packaged solutions that include ePlus services. The National Practice Manager should act as a strategic advocate, thought leader, and catalyst for both their designated vendor and other practices, fostering collaboration across internal teams and external partners. YOUR IMPACT The essential functions of this position include: Practice Development Drive vendor and ePlus engagement across the ePlus operating footprint Identify and cultivate an internal team to reliably deliver sales and gross-margin results Maximize both front-end margin and back-end profits Manage vendor marketing efforts to create new business and harvest new accounts and gross margin dollars from addressable Sales enablement: provide marketing campaigns, data sheets, technology presentations Proposals: reference designs, vendor and ePlus differentiators, SOW templates, etc. Delivery: Campaign management, field vendor engagement, executive communications, etc. Develop plans with individual region management teams (SVPs, RVPs, Sales Directors) and manage both ePlus and vendor teams to facilitate successful marketing and sales & service efforts for vendors in each region Define market segments, product positioning, competitors, and go-to market strategy strategies Assess customer pain points and market demand to help define compelling services offerings packaged as a product Work alongside partner marketing to coordinate and execute product marketing and communications programs Collaborate with key stakeholders across ePlus to drive successful outcome-based plans and communication Coordinate field sales and service training to ensure familiarity with partner solutions and how to position along with ePlus strategy Business Development Identify strategic and tactical manufacturer goals and key players necessary to achieve and sustain mindshare and thought leadership within the vendor practice community Evaluate, initiate, grow, and manage partnership opportunities Identify, evaluate, and execute opportunities to optimize or expand a line of business Proactively work with ePlus vendor management team in achieving vendor certification targets and audit requirements Work with internal IT in providing direction for the adoption of new technologies Market Development Evaluate emerging market trends and vendors go to market strategies to accelerate technology adoption Build credibility by establishing ePlus as an authority on the given technology Expand sales force awareness of vendor offerings through webinars, seminars, speaking engagements, and other forms of media Sales Development Leverage business skills, industry knowledge, technical skills, and customer service skills to build a high level of credibility as the customer’s trusted business partner Build a strong sense of reliability with partners and co-workers to maximize direct sales leads and team confidence Enable teams to up-sell and cross-sell related products to prospective customers Staff Development Identify strategic training needs to support current and future business operations Identify employee development goals and build vendor training/development plans As a manager, you are also expected to: Lead and guide team members, fostering growth through mentoring, coaching, and development, while ensuring effective communication and collaboration. Promote an environment of inclusivity and respect, valuing diverse perspectives and encouraging open dialogue among all team members. Collaborate on strategic initiatives, leveraging your expertise to drive innovation and positive change within the organization. Cultivate a proactive approach to conflict resolution, striving for amicable solutions and escalating concerns as needed QUALIFICATIONS Education & Experience Bachelor’s degree or equivalent experience required 5+ years of progressive, successful career progression within the IT related industry. Proven success in high-growth, fast-paced, high-speed environments. Working knowledge of the vendor’s various technology areas (Unified Communications, Virtualization, Data Center, Storage, etc.) 3+ years of sales or sales management experience within cloud services sector preferred Experience in channel partner and program management is a strong plus Advanced degree preferred Business and Management Previous success managing a profit and loss for a line of business preferred Previous success developing partnerships between different, independent entities Previous success in sales and relationship-building roles Technical Technical working knowledge within area of specialty Previous success in driving IT solution sales with technical decision-makers Demonstrated skill at working with multiple players across technical disciplines Demonstrated ability to guide teams through vendors’ product strategies Holds highest or multiple advanced vendor certifications Professional Competencies Strong organization skills, presentation skills and acute attention to detail Exceptional verbal and written communication skills Excellent interpersonal relationship skills Ability to adapt and learn new technologies, products, and processes with little notice POSITION SPECIFICS The initial base salary range for this position is expected to be between $90,000 and $160,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to base salary, our compensation package may include other components such as commissions and discretionary bonuses. ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Notice to Recruiting Agencies: ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity. PHYSICAL REQUIREMENTS While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position. By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract. CORPORATE VALUES Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect. Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers. Work/life balance that supports our employees’ varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success. Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us. COMMITMENT TO DIVERSITY, INCLUSION AND BELONGING We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law. ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work. #LI-DY1 #IND1