Web Accessibility Consultant

Title: Web Accessibility ConsultantLocation: Nashville, TNSummary:The position contributes directly to the State’s digital accessibility goals by identifying and remediating barriers, implementing best practices in inclusive design, and supporting the Centers of Excellence service delivery model. This role differs from traditional web content roles by emphasizing accessibility compliance, governance processes, and cross-functional training.This is a time-limited contractor position (9 months), part-time (approximately 25 hours per week), focused on content refinement, accessibility compliance, website modernization initiatives, and graphic design support.Key Responsibilities:Website Accessibility ComplianceConduct audits and implement updates to ensure internal and external HR websites meet ADA Level AA and WCAG standards, including remediation of accessibility issues.Content Refinement and OptimizationReview, edit, and restructure web content to improve clarity, usability, and accessibility for diverse audiences, including employees and the public.Website Redesign SupportCollaborate with stakeholders to modernize website structure, navigation, and design aligned with user-centered design principles and the Centers of Excellence model.Accessibility Training and GuidanceProvide training and resources to HR staff and content contributors on accessibility standards, inclusive design, and compliant content practices.Governance and Review ProcessesEstablish and document ongoing accessibility review processes, content standards, and maintenance workflows to ensure sustained compliance.User Experience (UX) EnhancementAnalyze user behavior and feedback to recommend improvements that increase engagement, usability, and customer satisfaction.Graphic Design SupportDevelop or refine visual elements (graphics, layouts, templates) to ensure accessibility compliance and alignment with branding standards.