Lead - Client engagements - GO/JC/3031/2026

Job DescriptionAct as the single point of contact (SPOC) for Diamond / Platinum tier client visits, ensuring flawless end-to-end deliveryGovern adherence to the RACI chart across stakeholders (Sales, Marketing, GWS, Transport, Security, Hospitality, etc.), ensuring accountability and consistency across visit stagesEnd-to-end client visit execution across touchpoints, channels, partners and sales teamsCollaborate with functional teams to operationalize pre-visit planning, on-site experiences and closure activities such as feedback and memorabiliaExperience: 8-14 years in visit execution, pre-sales/marketing with proven expertise in client visit management, strong business acumen and creative excellence.Skills RequiredRoleLead - Client engagementsIndustry TypeITES/BPO/KPOFunctional AreaITES/BPO/Customer ServiceRequired Education Bachelor DegreeEmployment TypeFull Time, PermanentKey SkillsCLIENT ENGAGEMENT & SUPPORT PODOther InformationJob CodeGO/JC/3031/2026Recruiter NameRamya V