Operations Coordinator - B2B

B2B Operations CoordinatorThe B2B Operations Coordinator is an integral support role for the Associate Operations Manager and Sales team. This role is responsible for providing hands-on operational project support while working closely with cross-functional teams Sourcing, Planning, Logistics, and Care Center throughout a project lifecycle. Responsibilities Assist Operations team in managing projects: validate inventory availability, audit quotes and orders, update project playbooks. Utilize Excel and our WSI systems to update statuses at the item level and proactively identify solutions to ensure our timelines will meet clients' delivery needs. Support Associate Operations Manager and cross-functional teams in providing timely and accurate project details and updates to internal and external partners. Partner with Logistics team to ensure items and orders are moving seamlessly through the fulfillment process. Support Operations and Care Center teams with triage plans for customer escalations. Criteria Proficient in Microsoft Office (Excel, Word, PowerPoint). Strong organizational skills and expertise in working with cross-functional teams. Ability to effectively communicate with internal and external partners. Effective time management, problem-solving, and organization skills. This role requires being onsite in the San Francisco or The Colony Texas office. Our Culture & Values We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing. People FirstPutting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available: A generous discount on all WSI brands A 401(k) plan and other investment opportunities Paid vacations, holidays, and time off to volunteer Health benefits, dental and vision insurance, including same-sex domestic partner benefits Tax-free commuter benefits A wellness program that supports your physical, financial and emotional health In-person and online learning opportunities through WSI University Cross-brand and cross-function career opportunities Resources for self-development Advisor (Mentor) program Career development workshops, learning programs, and speaker series Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances. The expected starting pay range for this position is $55,000 - $65,000. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities. This role is not eligible for relocation assistance. Williams-Sonoma, Inc. will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).