Program Manager - complex projects

Job DescriptionInnoTECH Staffing is looking to hire a Program Manager to support the solutions team who delivers engineered systems for precision manufacturing, including robotic cells, multi-station assembly lines, and other automation solutions. This requires being onsite 5 days a week in the Southern New Hampshire office.DESCRIPTIONThe design team works with the largest companies in the world to help them revolutionize their manufacturing processes. They take great pride in their commitment to finding innovative solutions that drive real results. Program Managers in Solutions play a crucial role in our organization, as they are responsible for supporting the planning and execution of the company's most complex projects for their key customers. They work closely with Sales and Estimating, Finance, Project Engineers, and the customer to ensure solid communication and oversee all aspects of the project from start to finish, including financial management.ESSENTIAL DUTIES AND RESPONSIBILITIESKey leader supporting the delivery of projects on time, on budget, and driving customer satisfaction.Manage customer communications and meetings with external customers & internal personnel.Support project engineers with defining project scope, schedule, goals, and deliverables that achieve customer expectations.Establish/maintain all project timing, financial aspects, and key milestones within the ERP system.Manage the overall project/program team to complete tasks on schedule.Monitor and manage customer requirements, quality, cost, and timing elements of assigned projects.Manage customer POs, billing, and invoicing. Create project numbers for new projects.Must display exceptional oral and written communication skills with all customers and internal employees.Work concurrently on one or more projects of moderately complex scope.Develop, maintain, and deliver progress reports.Proactively manage changes in project scope, generate ECO’s as necessary, and identify potential crises and create contingency/recovery plans.Demonstrate professionalism in all activities and provide efficient service to customers.Schedule activities to complete assigned tasks and projects, communicate and document requisite information per established company policies and procedures.All other duties as assigned.Qualifications:To perform this job successfully, an individual must be professional, proactive, and positive, with internal and external customers and coworkers. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essential functions.Other Skills and Abilities:Proficient in Microsoft Office (Word, Excel, Project, PowerPoint).Experience with an MRP/ERP systemExperience with large/complex automation systems and manufacturing processes.Experience with gathering requirements, business analysis, and documentation.Experience with coaching and team building.Ability to obtain project management professional certification(s).EDUCATIONA four-year degree from an accredited institution in Engineering (preferred), Business Administration, or Project Management. At least five years related experience in project management, planning, and financial tracking.Compensation is in the $110K to $150K base range plus full benefits including health, dental, vision 401k matching, HSA, Long term and Short term disability, life insurance, tuition reimbursement, PTO and holiday pay