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Remote SaaS Customer Support & Training Specialist

NelnetMadison, WIMay 27th, 2026
Nelnet is hiring Customer Support Representatives for its Next Gen Web Solutions SaaS products. This fully remote position requires a passion for helping clients with hands-on support. Responsibilities include providing training, troubleshooting software issues, and collaborating with product teams. Ideal candidates should have at least 2 years of relevant experience, strong communication skills, and proficiency in Microsoft Excel. The role offers a salary range of $45,000 – $60,000 along with an extensive benefits package. J-18808-Ljbffr