Program Manager - Digital Supply Chain/Digital Content Distribution

Title: Program ManagerLocation: Glendale, CADuration: 9 months (4 days onsite)SummaryTitle Planning & Intent is the enterprise’s strategic command center for title readiness, lifecycle alignment, and planning intelligence. It defines what a title is and how it will launch, centralizes fiscal, programming, and release planning, ensures milestone-level operational readiness, feeds the entire supply chain with clean, aligned metadata, automates workflows that reduce manual effort and risk and connects planning with execution through integrated systems. It enables cohesive operations - data driven, globally scalable content supply chains.The Program Manager establishes the authoritative “intent” for every Title. Title intent captures the business’s official view of a title’s strategy - scope, release approach, platform intent, branding plans, and readiness. Updates to intent options and strategy metadata are continuously managed in CPT to keep the ecosystem aligned (e.g., revised DTC Title Intent picklists and branding plan updates)This ensures all downstream teams (localization, marketing, programming, operations) work from consistent, current information.Powers Enterprise-wide Content Planning & Forecasting through CAP, the space enables financial and strategic teams to model release strategies, understand impact to slates, and align around forecasting.Key CapabilitiesScenario Planning that models changes in release strategies and metadata and calculates the financial impact.Amortization modeling and allocation used by finance to forecast title level P&L outcomes.Bulk title import and data alignment, centralizing all planning data in one ecosystem. This creates a single, unified environment for slate level planning across studios, networks, DTC, and finance.Provides Operational Readiness & Milestone Visibility Title Planning to ensure all teams can track a title’s progress from registration through final delivery by centralizing milestone and operational signals: Integrations with VPS, TBT, and HIRO provide automated tracking of mastering, avails, metadata, and localization related milestones.This reduces manual reconciliation, enables faster troubleshooting, and improves predictability of global launches.Automates Key Supply Chain Workflows - leads automation efforts that connect planning intent with operational systems: Localization Order Automation, allowing Title Managers to trigger DTC localization orders directly from HIRO, eliminating manual processes in DOT.Order update APIs, payload improvements, and sequencing logic that keep title plans synchronized with downstream systems.These workflows drive consistency, quality, and speed at global scale.Maintains Enterprise Metadata Quality Across the Title Lifecycle Title Planning & Intent maintains the accuracy of foundational title metadata that drives distribution, marketing, finance, and rights workflows. Ongoing enhancements include: streamlined registration, improved TRM field visibility, and parent/child title rollups in CPT.Schema alignment for financial and operational systems through new run window objects, allocation models, and episode cadence metadata.This ensures the entire enterprise works from a single, consistent representation of every title.Provides Cross Portfolio Coordination & Governance - acts as the coordination layer across multiple product and engineering squads > CPT, CAP, Title Plan, HIRO, and integrations with Rightsline, Xavier, FDA, and more. Its meetings function as a “Scrum of Scrums” for the entire Planning ecosystem, ensuring aligned priorities, data integrity, and operational continuity. This governance keeps dozens of systems and workflows synchronized.ResponsibilitiesLead agile ceremonies, such as daily stand-ups, sprint plannings, backlog refinements, retrospectives, and demos.Provide support using a servant-leadership style, facilitate discussions and decision making in meetings, and resolve team impediments at multiple levels of an organization.Coach teams in their journey to Agile, support their self-organization and agile methodology knowledge growth.Maintain proactive and open communications, horizontally and vertically, to drive transparency and clarity on achievements, plans, and risks.Support and actively work to create a collaborative, friendly, close-knit team environment.Balances confidence with humility - pushes when needed, aligns when it matters.Soft skills are exceptional; builds trust and momentum across teams.Owns outcomes and drives clarity - PM participation makes things better.Use tools and techniques to support the team in shipping high quality software increments such as User Stories, Test Driven Development, Continuous Integration, Continuous Testing, Automated Testing and Jira dashboards.Assembly, maintenance, and curation of project metadata and metrics that provide visibility to stakeholders on program progress and quality and successfully leverage those metrics to identify program needs and course correction.Assembly, maintenance, and curation of various team-level and project-level artifacts, including project plans, communication plans, agile working agreements, scope definitions, RAID logs, RACI matrix, and weekly reports.Understanding, tracking, and following-through with inter-team dependencies.Understand, communicate, and assist the team with resolving project issues, risks and delays.Included in problem solving.Communicate delivery times and scope to other software engineering teams that depend on a timely delivery.Manage projects that impact the scrum team, including developing project plans and timelines for projects and project deliverables.Holds functional managers accountable for their teams’ deliverables.Identifies and manages issues and risks and drives decision making.Communicates team and project status and schedule updates.Coordinate leads-level project syncs and project reviews with senior and executive leadership.Basic QualificationsA minimum of 4 years of experience in technical program management with a focus on software application development.Past experience in Digital Supply Chain/Digital Content DistributionDemonstrated experience as a Scrum Lead for cross-functional agile teams.Working knowledge of Jira/Confluence supporting agile methodologies.Experience with Smartsheet or MS Project.Experience with software development (SDLC) practices.Desire to expand domain and technical knowledge and take on additional responsibilities as appropriate.Preferred QualificationsTechnical knowledge of user interface and metadata management within the software development space.Advanced knowledge of tools including Atlassian Suite (Jira/Confluence)Experience with metadata management, version control, and bulk title registration workflows.Experience in content planning, rights management, or metadata system.EducationBS or equivalent years of experienceThe estimated pay range for this position is USD $85.00/hr - USD $91.50/hr. Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process.