Visitor Control/Service Order

### **Position Overview**Join our team as a**Visitor Control Specialist**at HELSTF, where youll play a key role in maintaining site security while delivering excellent customer service. This position is ideal for someone who is detail-oriented, professional, and thrives in a structured, high-responsibility environment.### **What Youll Do** Control and monitor site access while ensuring a welcoming experience for all visitors Issue and track temporary visitor badges Maintain and update the site access database with accuracy Interpret range schedules to manage safe ingress and egress Respond to alarms and support site safety protocols Coordinate service requests and dispatch work orders to appropriate teams Communicate effectively with supervisors, team members, and visitors Assist with overlapping site operations and special assignments### **What Were Looking For** High School diploma or GED (required) 2+ years of experience monitoring access to a secured site (preferred) Strong written and verbal communication skills in English Ability to multitask, stay organized, and maintain attention to detail Professional demeanor and commitment to teamwork Valid drivers license### **Requirements** Must pass a background check and drivers license record check Ability to obtain and maintain NCICS Clearance (for federal positions) Commitment to confidentiality and adherence to all company and OSHA safety policies### **Why Join Tresco?** Stable, structured work schedule with long weekends every other week Opportunity to work in a secure, mission-driven environment Supportive team and ongoing professional development Inclusive workplace that values diversity and equal opportunity### **Additional Information** Participate in staff development and training opportunities Represent Tresco professionally within the community Perform additional duties as assigned**Individuals with disabilities are encouraged to apply.**Tresco is an EEO/AA employer**and welcomes all qualified applicants regardless of race, color, religion, sex, national origin, disability status, or protected veteran status.