Customer Service Associate - Greenwood, IN

About the job Customer Service Associate - Greenwood, IN We are hiring enthusiastic and dedicated Call Center Associates to join this dynamic optometric team! We believe that exceptional customer service is the foundation of great eye care, and if you're looking for an opportunity to make a real difference in people's lives while being part of a forward-thinking company, we invite you to embark on this journey with us!Key Responsibilities:Answer inbound calls and respond to patient inquiries with professionalism and careSchedule appointments and manage patient records efficientlyProvide information about our services, products, and optometric proceduresAssist with billing inquiries and insurance eligibility verificationCollaborate with our optometric team to ensure a seamless patient experienceHandle patient concerns with empathy and professionalismBenefits:Competitive salary ranging from $16 to 20 per hour and benefits packageComprehensive training in optometry practices and customer service excellenceA supportive and collaborative team environmentOpportunities for growth and advancement within the organizationAn engaging workplace that values work-life balanceIf you're passionate about delivering exceptional service in a setting that helps enhance the vision and lives of our patients, we want to hear from you! Apply today through the job board or send your CV/Resume to Steve Gill at steve@eyetasticservices.com. Call us at (813) 504-5135 for more information.Requirements:Excellent customer service and communication skills.High school diploma or equivalent (additional education in health or customer service is a plus)Previous experience in a call center or customer service role is preferredStrong communication skills and a friendly, patient-oriented demeanorAbility to multitask and work in a fast-paced environmentProficiency with computer systems and basic office softwareEyetastic Services is dedicated to partnering with employers who provide equal opportunities in all healthcare fields. As a team of eye care professionals, we are committed to supporting you throughout the hiring process, including resume upgrades and negotiations. We prioritize your privacy and ensure that your information is not shared with other recruiting agencies, giving you peace of mind as you explore this exciting opportunity. You can rest assured that we will be with you every step of the way.