Technical Solutions Analyst, Operations Customer Testing Services

Responsibilities Provide second and third-level technical support Coordinate customer onboarding projects Facilitate network testing Serve as a technical liaison between customers, internal teams, and vendors Manage technical projects from start to finish Identify process improvements Requirements Typically requires 0-3 years of relevant experience Associate's degree in information technology or a closely related field Novice to intermediate understanding of subject Ability to diagnose and resolve technical issues Capacity to lead customer projects, coordinate across multiple stakeholders, and manage timelines Skilled in creating and maintaining technical documentation J-18808-Ljbffr