Senior Service Technician - Cool Pool

Join Our Expert Team and Advance Your Pool Service Career! *** SEASON 2026 *** Cool Pool Company is seeking a highly skilled Lead Pool Service Technician to join our dynamic team. If you have a passion for delivering high-quality service, leading a team, and working with advanced pool systems, we want to hear from you! Position Summary: As a Lead Pool Service Technician, you will oversee a team performing pool openings/closings, weekly maintenance, troubleshooting, repairs, and upgrades. You will ensure that all work meets our high company standards while delivering exceptional customer service. Key Responsibilities: Independently perform all pool maintenance, repair, and troubleshooting tasks. Lead and mentor team members, providing training and feedback. Ensure company vehicles and tools are organized, neat, and presentable. Maintain consistent communication with supervisors, office staff, and clients. Accurately complete all necessary paperwork, job notes, and reports. Provide professional and knowledgeable recommendations to clients. Monitor and promote adherence to company core values and policies. Report any unexpected problems or repairs to supervisors promptly. Ensure clear and respectful communication with team members and clients. Attend ongoing training and educational workshops to maintain technical knowledge. Accurately review and prepare for each day's scheduled work. Advanced Technical Skills Required: Leak detection diagnosis and repair (pressure testing) Installation and programming of all major VSP pump manufacturers Advanced troubleshooting of automation systems (relays, switches, sensors, remotes) Identification of various pool builder designs Dive-in repairs and in-floor cleaning system maintenance Expertise in vanishing edge and complex pool system management A-B measuring for new or replacement safety covers Skimmer replacements (vinyl and concrete) Repair of leaking return fittings and pipe systems Measuring and replacing vinyl liners Plumbing entire equipment pads and pool systems Qualifications: Minimum 2 years of experience as a Lead Service Technician Certified Pool Operator (CPO) Certification required Strong leadership, communication, and problem-solving skills Highly motivated with strong attention to detail and a customer-first mindset Valid driver's license required Physical Requirements: Ability to lift at least 50 lbs regularly Comfortable working outdoors in various weather conditions Able to stand, walk, and work on feet for extended periods Ability to distinguish colors (for water testing purposes) Must be able to swim for safety reasons Why Join Northern Pool Company? Competitive compensation based on experience Ongoing training and career development opportunities Positive, supportive, and team-oriented work environment Work with the latest pool technologies and systems If you're ready to take your pool service career to the next level and lead a team that takes pride in excellence, apply today and join the Northern Pool Company family! Job Type: Full-time