Treatment Coordinator

OverviewGraff Orthodontics is looking for a Treatment Coordinator who can confidently conduct direct sales and help patients move forward with their treatment plans. This role requires strong communication skills, a sales-driven mindset, and the ability to build trust with patients. If you are a skilled sales professional with a passion for helping patients, experience in orthodontics/dentistry, and a talent for guiding people to the care they need, we want YOU on our team!ScheduleFull-timeMonday - Friday (4 1/2 days a week) 7:45 AM - 5:30 PMBenefits Competitive pay based on experienceBonus opportunitiesMedical, dental, vision, and life insuranceGenerous PTO and paid holidaysTraditional and Roth 401(k) optionsResponsibilities Coordinate patient treatment plans and ensure alignment with referring dentistsFoster relationships with every new patient, as well as referring dentistsTracking all new patients and following up with pending patientsMaintain a certain conversion rate (75-85%)Strong understanding of orthodontic insurance and submitting pre-estimatesMaintain HIPAA and OSHA compliance at all timesAssist in the collection of paymentsCollaborate with clinical staff to ensure the delivery of high-quality patient care.Provide administrative support to enhance clinic efficiency and patient satisfactionScan with Itero for every new patient (new patient records)Qualifications Previous experience in a dental/orthodontic office, preferably with treatment coordinating2 years of sales experienceFamiliarity with insurance processes and writing contractsProficiency in administrative tasks, including scheduling appointments and managing patient communicationsStrong organizational skills with attention to detailExcellent interpersonal and communication skills to interact effectively with patients and staffAbility to work collaboratively in a fast-paced environment while maintaining professionalismINDHRTC01