Account Coordinator

Job DescriptionPOSITION OVERVIEW: The Account Coordinator is responsible for providing day-to-day administrative support to Account Managers. Assisting Account Managers with all internal task and communication to ensure client satisfaction and consistent account growth. ResponsibilitiesJOB RESPONSIBILIITIES:Maintain knowledge of all accounts handled by the Account Management TeamAssist in training of new employeesFrequent interaction with Account Managers and other internal departments, with prompt follow up on internal requestsIdentify needs and growth opportunities within accounts and collaborate with Account Managers to create account strategies and bundled solutionsAssist in developing client presentations, proposals and reportsAssist in forecasting and tracking key account metrics to develop client retention campaigns; learn and recognize triggers based on report data and industry researchCoordinate meetings and schedule calls for Account Managers as requestedAssist with all client issues and provide internal escalation, as neededMaintain a professional appearance and demeanorWork onsite at Path-Tec, LLC, Midland, GA between hours of 8:00 am – 6:30 pm Monday thru Friday – shifts may vary within these operational hoursJob responsibilities are subject to change to align with business goals and are not intended to be all inclusiveOther duties as assignedRequired Skills ABILITIES REQUIRED:Competent in most Microsoft Applications (i.e. Outlook, Word, Excel, PowerPoint)Advanced problem resolution skills with ability to convey solutions effectivelyExcellent verbal and written communication skillsManage multiple tasks, while maintaining organization and timely completion of projectsDetail orientated with low error levels, while working under pressure to maintain client confidence and to preserve Path-Tec’s exemplary reputationQUALIFICATIONS:Bachelor’s degree preferred (particularly in related field) or equivalent work experience All prospective employees must pass a background and drug check