Table Games Assistant Shift Manager

DescriptionSUMMARY:Assist Shift Manager in the supervision of the Table Games department during the assigned shift. Insure that all areas are staffed and direct all Table Games personnel throughout the shift. May serves as witness on major jackpots and sign checks. Maintain the highest standards of customer service, game protection and integrity in the Table Games department.ESSENTIAL SKILLS, DUTIES & RESPONSIBILITIES:Act as the Shift Manager in the absence of the Shift ManagerOversee department operations during the assigned shift to insure exceptional customer service and game protection.Make decisions on personal check cashing limit extensionsMay witness all major jackpot wins and sign jackpot checksCommunicate with customers to answer questions and resolve disputesImplement all Casino procedures relating to Table Games operationsPerform special assignments as assigned by Table Games Director or Shift ManagerAssist/develop shift schedules and schedule employeesInsure that shift is properly staffed at all timesMay assist with emergency H/C, S/C drop as required (i.e., lack of personnel)Perform other duties as assignedPerforms computer and administrative dutiesMINIMUM QUALIFICATIONS:Three (3) to Five (5) years experience working as a Table Games employee in a casino with live house banker game with similar betting limits and at least three (3) years experience as a Table Games supervisor or higher.Ability to work effectively with coworkers and the publicAbility to communicate effectively orally and in writingKnowledge of effective money handling proceduresAbility to make change and mentally perform basic math calculationsSkilled in resolving customer and employee relation issuesKnowledge of craps, roulette and blackjackKnowledge of basic computer skillsEDUCATION:High School Diploma or GED (required)LICENSE REQUIREMENTS:Must be able to successfully pass a pre-employment drug screen, background investigation, and maintain a Pauma Gaming Commission License.PHYSICAL/MENTAL REQUIREMENTS: (*Constantly, Frequently, Occasionally)Constantly walking and standingConstant hearing, seeing and talkingConstantly balancing, bending, reaching, twisting, holding, wrist motion, and stoopingWORKING CONDITIONS:Work is performed indoors in a climate-controlled environmentClose spaces while working with othersExcessive noise and smokeNATIVE AMERICAN PREFERENCE STATEMENT