Senior Account Manager, Client Success
Senior Account Manager, Client Success, Demand FacilitationNew York City, NYHybrid Schedule (M/F remote, T/W/TH in-office)At Magnite, we cultivate an environment of continuous growth and collaboration. Our work impacts what millions of people read, watch, and buy, and we’re looking for people to help us tackle that responsibility with creativity and focus. Magnite (NASDAQ: MGNI) is the world’s largest independent sell-side advertising platform. Publishers use our technology to monetize their content across all screens and formats including CTV / streaming, online video, display, and audio. Our tech fuels billions of transactions per day!About This TeamAccount Managers work directly with Brands, Agencies, DSPs, and Trade Desks to successfully manage programmatic ad campaigns across Magnite’s platform. The Client Success team focuses on partnering with the Demand Facilitation Sales organization to manage a portfolio of accounts to achieve team and company goals. This role works closely with the Operations and Media Planning teams to ensure the successful execution of all campaigns and is responsible for developing and executing portfolio and strategic client management plans.In This Role You WillCollaborate with Demand Facilitation and Enterprise Sales to manage client relationships and campaigns, pre-sale and post-saleServe as the go-to point of contact and subject matter expert for clients and their campaigns on ClearlineHelp to educate clients on the Magnite offering, supply, and productsMonitor pipeline and revenue tracking and manage progress toward the team and company goalsBuild and maintain collaborative working relationships with cross-functional internal teamsStrategically identify opportunities for account growth through data analysis and your understanding of clients’ KPIsProvide campaign reporting, insights, and updates on a daily/weekly/monthly basisHelp troubleshoot campaigns and proactively identify roadblocks preventing successful delivery and performance for a campaignConduct in-market meetings and quarterly business reviews in collaboration with SalesShowcase a positive mindset, solution-oriented outlook, and dedicated work ethicWe’re Looking For Someone With4-6 years of experience in digital advertising - including experience with RTB/programmatic and digital advertising; experience at an agency, DSP, or SSP is a plusProven ability to uphold professional business connectionsA highly motivated, outcome-focused mindset with a commitment to demonstrating accountability, ownership, and urgency for resultsExceptional written and verbal communication and presentations skills; adept in interacting with clientsStrong analytical/Excel skills; including the ability to identify trends in large data setsExperience in Google Suite, Tableau, and any other reporting platformsAn understanding of online advertising dynamics, trends, and technologies; and campaign planning & buying (including Ad servers, SSP, DSP, RTB, etc.)Ability to balance competing dynamics in a fast-paced and complex environment through effective time management skills, the ability to multitask, strong attention to detail, proactive prioritization, and delivery of high-quality workIntellectual curiosity that leads to actionable insights that benefit your accountsAn eagerness to undertake new challenges that directly impact the businessAn aptitude for technical troubleshooting and proactive analysis in the ad tech ecosystemPerks And BenefitsComprehensive Healthcare Coverage from Day OneGenerous Time OffHoliday Breaks and Quarterly Wellness DaysEquity and Employee Stock Purchase PlanFamily-Focused Benefits and Parental Leave401k Retirement Savings Plan with Employer MatchDisability and Life InsuranceCell Phone SubsidyFitness and Wellness ReimbursementCompany CultureWe believe collaboration is essential to success. Magnite’s hybrid schedule includes two days worked remotely (Monday and Friday) and three days on-site (Tuesday, Wednesday and Thursday). Our offices provide catered lunches, beverages, snacks, training and development, and office events to support your work week. We also understand you have appointments, families, hobbies, and other commitments. Magnite strives to maintain a healthy work/life integration for all employees so you can bring your best every day - both at work and at home.Community Service and Volunteer EventsCompany-Matched Charitable ContributionsWellness Coach and Mental Health SupportCareer Development Initiatives and a Career Growth FrameworkCulture and Inclusion ProgramsBonusly Peer-to-Peer Recognition ProgramAbout UsThe world's leading agencies and brands trust our platform to access brand-safe, high-quality ad inventory and execute billions of advertising transactions each month. Anchored in bustling New York City, sunny Los Angeles, mile-high Denver, historic London, and down under in Sydney, Magnite has offices across North America, EMEA, LATAM, and APAC.In New York, the base salary range for this position is: $85,000 - $100,000 in addition to an annual variable bonus based on performance and company equity (NASDAQ: MGNI).Magnite is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other federal, state or local protected class.Our Commitment: We aim to incorporate a wide range of voices into our Magnite culture, cultivating an environment where employees feel welcomed, cared for, and encouraged to freely share ideas. We are committed to employee growth, collaboration, inclusion, and innovation. We invest in Magnite’s local communities. We seek talent from all backgrounds to champion corporate values of seeing the big picture and being catalysts of change.Want to learn more about us? Check out our blog for Magnite announcements and Ad Tech industry news! Recruiting Agency NoticeMagnite does not accept agency resumes and is not responsible for any fees related to unsolicited resumes.