Managing Director & Head, CIBC Family Office

Act as senior relationship executive accountable for end-to-end coordination of planning, advice, and servicing for a select group of high-profile UHNW families.* Provide proactive oversight of client experience, responsiveness, issue resolution, and escalation management.* Coordinate integrated solutions across investments, credit, trust/estate, insurance (as applicable), business banking, and philanthropy/legacy planning, while ensuring clear accountability and follow-through.* Own the end-to-end engagement model (intake, discovery, delivery roadmap, documentation standards, case management, follow-ups).* Implement and continuously enhance service standards for timeliness, quality, and client experience, including for executive-referred relationships.* Bachelor's degree required; MBA or advanced degree preferred.* Suggested designations including CFP, CFA, CPA, TEP, FEA, CSC & CPH.* Extensive (10 years+) leadership experience in UHNW wealth management, private banking and/or family office (single or multi).* Demonstrated success building, scaling, and governing a complex advisory platform.* Proven capability managing a select portfolio of highly sensitive, high-profile UHNW relationships with executive visibility.* Strong knowledge of balance sheet and cash-flow planning, complex credit, investment governance, and Canadian wealth planning topics (estate, philanthropy, succession), with appropriate coordination with external tax and legal counsel.* Comfort with multi-jurisdiction considerations and heightened due diligence expectations.* Executive presence and strong facilitation skills for family governance discussions and complex stakeholder environments.* Excellent judgment, discretion, and ability to manage confidentiality and reputational sensitivity.* Strong stakeholder management across senior executives and control functions.* Strong business management: KPIs, pipeline governance, capacity planning, and continuous improvement.* Clear, concise written and verbal communication; ability to drive accountability through a matrix model.* We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.* Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.* We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.* CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com* CIBC is committed to clarity in our hiring process. All roles posted are opportunities we're actively recruiting for, unless stated otherwise.* You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.* We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 48,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us. J-18808-Ljbffr