Root Cause Engineer
ARCHIVED
We can't find an active application page for this role right now. It may reopen or be listed elsewhere. Use Next Steps to search for an active apply link and similar live jobs.
The Root Cause Engineer (RCA), Mid performs structured root cause analysis for recurring, chronic, or high-impact incidents to identify underlying technical, process, or architectural issues affecting mission-critical federal IT services. This role collects and correlates evidence across logs, traces, metrics, configuration data, and incident records to distinguish underlying causes from symptoms and reconstruct incident timelines. The engineer collaborates with Incident Response, Problem Management, SRE, and engineering teams to document RCA outcomes and define actionable corrective and preventive measures that improve service reliability and reduce recurrence.