Director of Foreclosure Operations
About UsGhidottiBerger LLP is a multi-state creditors' rights law firm representing banks, servicers, and institutional investors in default-related matters, including foreclosure, bankruptcy, litigation, and REO. With 9 office locations nationwide, we take pride in doing things right!Position OverviewWe are seeking a Director of Foreclosure Operations to lead and scale our Florida foreclosure platform. This role is responsible for day-to-day operational performance, team leadership, client deliverables, and alignment with servicer guidelines and internal SLAs. The right candidate understands the full lifecycle of a foreclosure file and can drive efficiency, accountability, and consistency across the process. Our practice handles a high-volume, fast-moving foreclosure pipeline with a focus on execution, compliance, and client reporting.Key ResponsibilitiesOversee end-to-end foreclosure operations in Florida, from referral through sale and post-sale activitiesManage and develop foreclosure operations teams (supervisors, processors, coordinators)Ensure compliance with client guidelines, court requirements, and firm protocolsDrive performance against SLAs, including first legal timelines, service, judgment, and sale milestonesMonitor and respond to client scorecards; prepare rebuttals and escalation strategies where appropriatePartner with legal team to align litigation strategy with operational executionIdentify bottlenecks and implement process improvements to increase throughput and reduce cycle timesOversee vendor management (process servers, publication, title, etc.)Maintain reporting infrastructure and deliver regular updates to clients and firm leadershipSupport onboarding of new clients and portfolios, including workflow design and staffing alignmentQualifications7+ years of foreclosure/default operations experience, with at least 3+ years in a leadership roleDeep knowledge of Florida judicial foreclosure process, timelines, and court proceduresExperience working with major servicers and investor guidelines (e.g., FHA, VA, GSE)Proven experience managing foreclosure operations within client systems such as Black Knight (BKFS/LPS MSP), Tempo, or similar platforms, with direct responsibility for SLA tracking, pipeline management, and scorecard performanceStrong understanding of foreclosure lifecycle metrics and scorecard-driven environmentsProven ability to manage high-volume operations with a focus on accuracy, timeliness, and accountabilityExcellent organizational, communication, and leadership skillsWhat We're Looking ForOperator mindset — owns outcomes, not just processComfortable in a fast-paced, high-accountability environmentAble to balance client expectations with internal execution realitiesDetail-oriented, with the ability to step back and manage the broader operation**Work Location: Hybrid remote in Miami, FL 33161