Medical Front Desk

Job Summary:Native Wound Therapy is seeking a dedicated and professional Medical Front Desk Associate to join our team. As the first point of contact for patients and visitors, you will play a vital role in creating a welcoming and efficient environment. We are a Tero certified Native Owned Small Business specializing in mobile advanced wound care solutions, committed to serving rural and underserved communities.Key Responsibilities:Greet patients and visitors courteously and professionally, providing assistance as neededManage patient check-in and check-out processes efficientlySchedule and confirm patient appointments, coordinating with mobile healthcare providersAnswer and direct incoming calls, responding to patient inquiries promptlyMaintain accurate and up-to-date patient records using electronic medical record (EMR) systemsVerify patient insurance information and assist with billing inquiriesEnsure the reception area is clean, organized, and stocked with necessary forms and suppliesAssist with administrative tasks to support clinical staff and patient care operationsAdhere to HIPAA regulations and maintain patient confidentiality at all timesRequirementsHigh school diploma or equivalent; additional training in medical office administration is preferredExperience in medical front desk or receptionist roles is an assetProficiency with EMR systems and Microsoft Office SuiteExcellent communication and customer service skillsStrong organizational abilities and attention to detailAbility to multitask and work effectively in a fast-paced healthcare environmentProfessional demeanor with a compassionate and patient-focused attitudeBenefitsHealth Care Plan (Medical, Dental & Vision)Life Insurance (Basic, Voluntary & AD&D)Paid Time Off (Vacation, Sick & Public Holidays)Family Leave (Maternity, Paternity)Training & Development