Customer Service Representative 1- Yellow Legged Hornet

We at the Georgia Department of Agriculture (GDA) take our responsibilities to you very seriously and are committed to protecting and promoting Georgia's agriculture through superior service and leadership.* The mission of the GDA is to protect consumers, promote agriculture locally and globally, and assist our customers using education, technology, and a professional workforce.* The vision of the GDA is to continue to be a globally recognized leader in agricultural excellence through a commitment to safety, quality, growth, and innovation.Job Summary:A. Under broad supervision, participates in Yellow-Legged Hornet Eradication Activities:1. Completes PARs for YLH full- and part-time employeesa. Assists with onboarding new employees, including submitting employee information to HRb. Keeps YLH employee contact information current2. Submits requisitions for YLH supplies for office, field staff, etc., and maintains a current log of inventory3. Assists with expense reports for YLH employees4. Assists with YLH public outreach activities, including answering phone calls, emails, etc.B. Under broad supervision, it provides support to apiary inspection activities:1. Processes Commercial Beekeepers licenses2. Answers general questions regarding beekeeper licensing3. Updates and provides apiary tagsC. Under broad supervision, it provides general office support, including:1. Tracking and filing various inspection reports2. Assisting with invoices and customer payments for Plant Protection Export programs3. Maintains and updates compliance lists4. Responds to phone calls and emails5. Handles outgoing mailCompletes other duties as assignedPreferred Qualifications and Skills:Completion of a bachelor's degree in agriculture, horticulture, biological sciences, IT or business/accounting.Two years of work experience in an office settingExperience in an agricultural or horticultural businessWorking knowledge of the Windows computer operating system and applications.Physical Demands:Sitting for extended periodsWorking on a computer for extended periodsTalking on the phoneNOTE: The Georgia Department of Agriculture conducts background checks on all final candidates. The hiring of applicants is contingent upon satisfactory employment verification results, background, criminal records investigations, and motor vehicle reports.HOW TO APPLY: Resumes may be submitted by adding to your profile in Team Georgia Careers:* Via Team Georgia Careers http://team.georgia.gov/careers/Please note: Due to the volume of applications received, we are unable to respond to phone/email inquiries regarding application status. Only candidates selected to move forward in the hiring process will be contacted.The GDA is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability, protected veteran status, or any other characteristic protected by law. All qualified applicants will be considered but may not necessarily receive an interview. Due to this office's large volume of submissions, information concerning application and/or interview status cannot be provided. Selected applicants will be contacted for the next steps in the interview process. Applicants who are not selected will not receive a notification.Please contact the Human Resources Office at (404) 656-3615 if you need accommodation.High school diploma/GED and one (1) year of experience communicating information in a customer service setting are required.Additional InformationAgency Logo:Requisition ID: ADM0JIENumber of Openings: 1Advertised Salary: $30,700.42 - $47,094.70Shift: Day JobPosting End Date: Mar 31, 2026