Dietary Wait Staff

Job Title: Dietary Wait Staff Location: Brigham House Assisted Living Community Watertown, MA 02472 Hours: Full Time Job Summary: The Dining Room Waitstaff is responsible for serving all customers including residents, guests, and family members. Duties and Responsibilities: The following essential functions are the fundamental job duties of the position to be completed with or without appropriate reasonable accommodation. • Provide a high level of customer service and promote a restaurant style dining atmosphere. • Work closely with the food service director to keep residents satisfied with food and dining programs. • Create a strong sense of team work and cooperation among all staff. • When applicable acquaint new residents with menus, seating, and dining options and hours. • Set tables in accordance to HallKeen Assisted Living standards. • Serve residents and guests' beverages as requested. • Review daily menu with residents and take and deliver accurate meal orders to residents and guests. • Remove used or soiled plates, utensils, glasses, linen from the dining room as needed. • Responsible for cleaning and sanitizing carpet, tables, chairs, condiment containers, and equipment used in the dining room. • Communicate resident likes and dislikes to food service director for menu planning purposes and resident satisfaction. • May perform other duties as assigned. Minimum Qualifications: • Less than high school education. • Experience working in a dining room or restaurant helpful but necessary. • Working knowledge of basic kitchen operations and food safety standards. • Strong organization and time management skills. • Ability to resolve problems of dissatisfied customers and/or employees. Required Behavior: • Able to build positive and strong relationships with employees, coworkers and residents. • Focused and dedicated to provide excellent customer service. • Able to handle multiple jobs and priorities. • Able to delegate and hold staff accountable efficiently and respectfully. Physical Demands: • Physically able to move at least 50 lbs. without assistance. • Physically able to bend, reach, and work in small areas. • Physically able to push and pull equipment and furnishings. • Physically able to stand for long periods of time.