Inside Sales Representative

About the RoleWe’re looking for a customer-focused, detail-driven Inside Sales Representative to support our growing chemical, parts, and equipment sales operations. In this role, you’ll work directly with customers, field sales reps, and internal teams to ensure a responsive, informed, and positive sales experience across all brands.If you enjoy building relationships, solving problems, and thriving in a fast-paced environment — while helping customers get exactly what they need — this role offers the perfect blend of teamwork, communication, and technical learning.What You’ll DoRespond to customer inquiries by phone and email regarding parts, equipment, and chemistryProactively prospect new accounts through outbound calls and targeted outreachFollow up on trade show leads, online inquiries, and dormant accountsPrepare quotes, enter sales orders, and track order status from start to finishMaintain strong product knowledge to provide accurate and helpful technical guidanceSupport field sales reps with pricing, documentation, research, and customer informationWork closely with purchasing and logistics teams to confirm inventory and shipping timelinesKeep CRM records (Salesforce or similar) accurate and up to dateResolve customer challenges with professionalism, urgency, and effective communicationRecommend process improvements to strengthen our customer experience and internal workflowsRequired Skills & QualificationsHigh school diploma required; associate or bachelor’s degree preferredExperience in inside sales, customer service, order entry, or lead generationIndustrial, manufacturing, automotive, or equipment-based industry experience a plusStrong written and verbal communication skillsConfidence with outbound calling and speaking to new or unfamiliar customersTechnical aptitude and ability to learn detailed product features quicklyProficiency in Microsoft Office and CRM/order management systems (Salesforce or similar)Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environmentWho We AreAt AUTEC Car Wash Systems, PHYZIX Chemistry, and Peak Wash Solutions, we deliver the full car wash experience — equipment, chemistry, and service — powered by three brands that work together every day.AUTEC builds the heart of the wash: precision-engineered, American-made rollover systems known for reliability.PHYZIX Chemistry fuels the science: advanced cleaning and protection chemistry that elevates wash results.Peak Wash Solutions ensures performance: expert service, field support, and backroom solutions that help operators thrive.Across all three brands, our people make the difference. We’re builders, problem-solvers, and innovators who value teamwork, integrity, energy, and a good sense of humor along the way.