Clinical Supervisor for Peer Services

Job Description ABOUT THE ORGANIZATION:Operation PAR, Inc. is a non-profit organization offering the full continuum of services for individuals with substance use and/or mental health disorders.  PAR has been providing comprehensive behavioral health treatment in west Florida since 1970 through advocacy, education, clinical services, and research.BENEFITS:9 paid holidays per year3 weeks of PTO per year (on top of holidays).  PTO increases to 4 weeks/year after 2 years of employment, and then to 5 weeks/year after 5 years of employment.Medical/Dental/Vision/Life Insurance401k matchingTuition reimbursementContinuing education, reimbursement for professional certifications, licensure and qualified supervision.GENERAL DESCRIPTION: Pinellas Matters Supervisor is a strategic and clinical leader responsible for supervising SUD Peer Support staff and Case Managers working in hospital settings. This role ensures effective pathways for identifying, engaging, and transitioning patients with substance use disorders (SUD) into recovery services. The position requires high-level collaboration with hospital leadership, medical personnel, and county funders. The ideal candidate is dynamic, clinically sophisticated in SUD practices including MAT, and skilled in patient engagement and community resource navigation.SCOPE OF PRACTICE:Supervise SUD Peer Support staff and Case Managers in hospital-based settingsDevelop and implement standardized operating procedures (SOPs) for SUD engagement and referralCollaborate with hospital personnel to support MAT initiation and withdrawal managementOversee warm handoff and discharge planning for patients with substance use disordersCoordinate referrals to CAM and for community-based treatment and recovery servicesServe as liaison between hospital staff, hospital leadership, and county representativesEducate medical staff on evidence-based SUD practices and stigma-free care approachesParticipate in interdepartmental rounds and case conferences for high-risk patientsEnsure continuity of care and follow-through on referrals to external providers and MAT programsKNOWLEDGE, SKILLS, ABILITIES, AND COMPETENCIES:Understanding the complex nature of our clients:Recognize the acute and often unstable medical, psychological, and social conditions of patients with substance use disorders in hospital environmentsUnderstand the impact of stigma, trauma, and co-occurring disorders on patient engagement and treatment outcomesNavigate the complexities of hospital systems while advocating for patient-centered, recovery-oriented careDemonstrate empathy, cultural competence, and adaptability in high-pressure clinical settingsTreatment Knowledge:Expertise in medication-assisted treatment (MAT), including hospital based buprenorphine/Suboxone protocolsUnderstanding of withdrawal management strategies in hospital settingsFamiliarity with evidence-based practices for substance use disorder (SUD) treatmentAbility to educate and train medical personnel on SUD treatment approachesApplication to Practice:Provide clinical supervision and guidance to SUD Peer Supports and Case Managers working in hospital environmentsApply evidence-based practices to support effective patient engagement and care transitionsTranslate SUD treatment protocols and hospital policies into actionable workflows for frontline staffFacilitate interdisciplinary collaboration between Peer staff, Case Managers, and hospital personnelEnsure staff are equipped to navigate hospital systems and community-based recovery resourcesPromote a trauma-informed, culturally responsive approach to care delivery and supervisionDocumentation and Compliance:Ensure compliance with federal and state regulations governing SUD treatment, including 42 CFR Part 2 and HIPAAMaintain strict confidentiality of patient information across all documentation and communication channelsMonitor staff adherence to privacy laws and ethical standards in hospital and community-based settingsTrain and supervise staff on proper documentation practices within electronic health record (EHR) systemsCollaborate with compliance and quality assurance teams to meet regulatory and auditing requirementsImplement workflows that align with DCF and CARF standards for SUD careEnsure accurate and timely documentation of patient interactions, referrals, and treatment plansESSENTIAL JOB FUNCTIONS:Commitment to workplace of dignity and respectCompliance with all Equal Employment Opportunity rules and guidelinesAbility to work with others cooperatively and cordially in a spirit of teamworkAbility to appear at work as scheduled, mindful of the company's attendance policiesAbility to accept direction from managers and supervisors in a respectful and collaborative mannerEDUCATION AND EXPERIENCE: Must meet one of the following criteria:Bachelor's degree in a directly related field plus two years of direct client service experience in hospital setting and/or substance use. Minimum 1 year of supervisory experienceMaster's degree in counseling or a directly related field with two years of direct client service experience in hospital setting and/or substance abuse, licensed or pursuing licensure preferred. Minimum 1 year of supervisory experienceMCAP, CAP, or CAC certification from the Florida Certification Board with two years of direct client service experience in hospital setting and/or substance abuse. Minimum 1 year of supervisory experienceLICENSES, CERTIFICATIONS AND REGISTRATIONS:Current CPR and First Aid Certification or certifications must be obtained within the first six (6) months of employmentESSENTIAL PHYSICAL SKILLS:Ability to move about treatment facility, both indoors and outAbility to lift and carry 5 to 10 pounds reasonable accommodation will be made for otherwise qualified individuals with a disabilityProficiency with Microsoft Windows-based computersAbility to document in an electronic health record systemAbility to use Zoom and Teams virtual platformsHighly organizedFamiliarity with Data Collection and AnalysisWORKPLACE STANDARDS:Adheres to company time and attendance standards, with understanding of the needs of a 24-hour residential program if applicableDemonstrates knowledge of company policy and procedurePerforms other duties as assigned and maintains a safe work environmentSPECIAL REQUIREMENTS:Must have a valid driver's licenseMust pass a level II background check (https://info.flclearinghouse.com) and drug screenMust maintain current training as required by Operation PAR, Inc. policiesENVIRONMENTAL CONDITIONS:Hospital environmentExposure to individuals who may be experiencing emotional distress or agitationPossible exposure to clients with communicable diseasesInvolves some outdoor activitiesIn-home or community environments