Credit Account Coordinator

Job Description Resolve all credit balance patient accounts through guarantor of insurance refund, charge/credit correction, or adjustment to account. Work in partnership with other team members to provide quality service to proactively support efforts that ensure delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta. Responsibilities Process guarantor refunds on credit accounts created by guarantor overpayment. Process insurance company refunds on credit accounts created by overpayments from insurance companies. Apply appropriate adjustments to resolve credit accounts. Document all activity online appropriately. Respond to all correspondence relating to requests for refunds. Document all accounts appropriately for productivity reporting. Qualifications Preferred: 2 years of experience in account follow-up and collections. High school diploma or equivalent; no professional certifications required. CRT 10 key calculator by touch and typing skills. Excellent written and verbal communication skills. EEO Statement Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law. Location 1575 Northeast Expy NE, Children's Healthcare of Atlanta #J-18808-Ljbffr