Order Management / Implementation Coordinator

Order Management / Implementation Coordinator Location: Irving, TX 75038 (Hybrid) Role Overview: We are seeking an experienced Order Management / Implementation Coordinator to support telecom order lifecycle operations for a high-visibility USPS account. This role focuses on managing end-to-end order flow, ensuring timely execution, and resolving issues across cross-functional teams. Key Responsibilities: Manage end-to-end order lifecycle for Installs, MACDs (Move, Add, Change, Delete), and Disconnects Monitor and track order progress to ensure timely completion and SLA adherence Identify bottlenecks, errors, or delays and proactively drive resolution Collaborate with cross-functional teams including engineering, provisioning, and operations Support USPS migration activities, ensuring accurate tracking and seamless service transitions Maintain detailed documentation and status reporting for all active orders Required Skills & Qualifications: Strong telecom background with hands-on experience in order management (Installs, MACDs, Disconnects) Ability to manage high-volume order queues with strong attention to detail Excellent problem-solving skills and ability to resolve order flow issues quickly Strong communication skills to coordinate with internal teams and client stakeholders Experience working in a fast-paced, deadline-driven environment High-volume telecom order management + USPS migration exposure.