Patient Coordinator - Pediatrics

Back 2 Basics Pediatric Therapy Service Administrative Assistant – Pediatric Therapy Clinic Full-Time | In-Person | $15–$23/hour Are you organized, friendly, and energized by helping families feel supported and welcomed? Back 2 Basics Pediatric Therapy is a growing, boutique pediatric clinic seeking a Full-Time Administrative Assistant to support our team and the families we serve. This role is ideal for someone who thrives in a fast-paced, positive environment and enjoys being the friendly face and voice of a pediatric practice. Take a virtual tour of our clinic and learn more about us: www.back2basicspeds.com Why Join Our Team? Supportive, positive work environment. Meaningful work that makes a difference in the community. Friendly, energetic coworkers. Opportunity to grow with a rapidly expanding pediatric clinic. Excellent experience for those pursuing careers in healthcare or pediatrics. Position Overview The Administrative Assistant plays a key role in the daily operations of the clinic, serving as a primary point of contact for families, providers, and staff. This position requires strong customer service skills, organization, and the ability to multitask in a busy medical setting. Key Responsibilities: Oversee daily front-office operations. Greet patients and families and provide visit-related information. Answer phones, direct calls, and respond to inquiries professionally. Schedule, reschedule, and confirm patient appointments. Serve as a liaison between staff, departments, and families. Provide administrative support to clinical staff. Assist with medical billing processes as needed. Support clinic events and special projects. Qualifications: At least 1 year of customer service experience (required). At least 1 year of experience in a medical or healthcare setting (required). Strong communication and interpersonal skills. Excellent organizational and time-management abilities. Comfort working with children and families. Ability to multitask in a fast-paced environment. Compensation & Benefits: $15.00–$23.00 per hour, based on experience. Full-time position (40 hours/week). Flexible schedule. Paid time off. Retirement plan. Work Details: Schedule: Monday–Friday. Setting: In-person pediatric therapy clinic. Who Thrives in This Role: This position is a great fit for someone who: Enjoys working with children and families. Takes pride in providing excellent customer service. Likes staying organized and keeping operations running smoothly. Wants to grow within a pediatric healthcare environment.