Clinic Financial Resource Guide

Job Overview Financial Resource Workers (FRW) assist patients in successfully understanding and applying for health insurance and various other financially related programs including County Benefits (SNAP, cash assistance and Emergency Assistance), Energy Assistance and Charity Care. This assistance is provided both telephonically and on site at all M Health Fairview Clinics Responsibilities Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures and standards. Work with Care Management team to assist patients in obtaining and maintaining health care insurance/coverage and applying for financial assistance programs. Provides financial assessments for uninsured patients and patients who are experiencing financial hardship. Meets with patients over the phone to assist with applications, including but not limited to, Medical Assistance, MNCare, Qualified Health Plans through MNsure open enrollment, the Combined Application for County Benefits, Emergency Assistance and Charity Care. Works actively with patients to fill out forms and ensure all necessary information is included in and during the application process. Advocates for patients in dealing with government programs. Collaborates with various M Health Fairview departments, community organizations, county and state agencies to meet patient needs. Required Qualifications High School graduate or equivalent Knowledge of government and federal assistance programs. 1 year of financial counseling experience Ability to work with patients from differing socioeconomic backgrounds, language barriers and cultures in a way that is comprehendible. MNSure Certification and certification maintenance part of on-going employment. within 60 Days Preferred Qualifications Knowledge of insurance application process through local MN and WI counties MN Sure Navigator experience both in person and telephonically 1 year of experience in a clinic setting EPCI electronic medical record knowledge and documentation MNSure Certification Benefit Overview Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link foradditional information: https://www.fairview.org/careers/benefits/noncontract Compensation Disclaimer An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored. EEO Statement EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status