Volunteer Specialist

Casa Volunteer Specialist The primary purpose of the CASA Volunteer Specialist classification is to provide administrative and clerical support to the CASA team for a wide range of volunteer centered processes and activities.Answer and direct incoming calls and record/relay messages. Follow up on general volunteer inquiries in a timely manner and assist assigned staff, and clients as needed. Update the volunteer database with demographic and case preference information as appropriate. Receive and distribute mail, records, and other documentation from volunteers. Develop monthly calendar, retrieve court dockets, check daily dockets against monthly calendar and inform attorneys of changes, including assignment of re-opened cases. Assist with the assignment of re-opened cases to attorneys in order of rotation. Monitor daily preliminary screenings and pending closed cases.Assemble volunteer recruitment and case assignment packets. Prepare training manuals and make copies as needed. Type, prepare, and proofread guardian ad litem related correspondence and contact volunteers regarding court dates. Create, maintain, submit, and distribute volunteer related monthly reports, spreadsheets, forms, and other documentation. Maintain the filing and maintenance of volunteer files. Conduct basic research. Coordinate food and meal requirements for trainings and assist with special recognition events.Assist the volunteer administrator with screening to include, background checks, interviews, references, and follow-ups as needed. Catalog checked out materials from the CASA Resource Library. Attend meetings, trainings, and workshops as needed to enhance job and knowledge skills. Participate as a presenter for selected topics. Provide assistance to coworkers to maintain standards of operation. Maintain regular and predictable attendance.These duties are illustrative only and you may perform some or all of these duties or other job-related duties as assigned.Knowledge of public relations; human relations (child abuse, neglect, drug & alcohol dependency, domestic violence, and mental health issues); office practices and procedures; agency policy and procedures; government structure and process. Skill in word processing; dictation; equipment operation. Ability to define problems, collect data, establish facts and draw valid conclusions; complete routine forms; maintain accurate records; screen mail; originate routine business letters reflecting standard procedures; gather, collate and classify information about data, people or things; handle sensitive inquiries from and contact with officials and general public.Any equivalent combination of relevant training and experience including but not limited to: High School diploma or GED with one (1) year of office administration or clerical experience.Ohio Drivers LicenseSupervisory Responsibilities: None required.Unusual Working Conditions: This position requires periodic evening and weekend hours.At Franklin County Board of Commissioners we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply. You may be just the right candidate for this or other roles.