Solution Engineer - Virtual Business
Overview:
In this role you will support business sales by delivering technical guidance to design wireless solutions that meet customer needs. You will analyze network coverage and assist with in-building requests to optimize outcomes for SMB and Enterprise accounts. You'll maintain expert knowledge of wireless devices, networks and value-added offerings to inform sales strategies and drive customer satisfaction. This position blends technical leadership with customer-facing collaboration to enable growth and tailored wireless solutions. Compensation / Benefitsmedical, dental and vision insurance 401(k) and employee stock planspaid time off and holidayspaid parental and family leavetuition assistancedisability and life insurance
Responsibilities:
- Support in-market SMB/enterprise sales teams to drive solution adoption
- Participate in customer meetings to provide technical consultation
- Facilitate wireless network coverage analysis to optimize solutions
- Assist with processing in-building coverage requests to improve accessibility
- Maintain expert knowledge of wireless devices, network technologies, and value-added solutions
Key requirements:
- Bachelor's Degree (or advanced degree with 1 year) or equivalent experience 4-7 years in telecommunications, IT administration or network engineering with sales track record
- Experience supporting Enterprise and Public Sector accounts (preferred)
- Technical leadership and effective communication skills
- Proven ability to present technically and manage relationships in a matrix environment
- Excellent oral and written communication
- Strong interpersonal skills
- Strategic leadershipSDWAN/Edge
- SecurityMobile Internet/Routers