Vendor Brand Specialist, William Grant & Sons (LAX - Tom Bradley International Terminal)

What you'll be doing?As the Vendor Brand Specialist, you will be a brand ambassador for William Grant & Sons, a premium spirits company, and a smiling face of DFS. You will work on a key role on the sales floor and be the first direct conduit between your brand and our customers. You will build customer loyalty and relationships while challenging yourself with the sales and productivity targets.Selling via the Best Customer ExperienceAssist customers in selecting, purchasing, and refunding merchandise while demonstrating your excellence in customer serviceComplete customer transactions in a professional and timely mannerIdentify customer’s temperaments and recommend products that suit their styleRespond to customer queries and complaints in a polite and courteous manner; refer to the Manager on Duty if appropriateAssist other sales staff in peak periods to ensure customers in all areas are attended to promptly, with waiting time reduced to the minimumFloor and Product PresentationEnsure floor presentation meets or exceeds brand and DFS requirementsMaintain reasonable stock levels of all merchandise in the departmentBe familiar with the store layout; direct customers to merchandise, services and facilities as appropriateAssist the Management team in the coordination and execution of merchandising activities, e.g. inventory management, promotional activities and merchandise stock flow Ideal CandidateHigh School diploma or an equivalent combination of education and work experience sufficient to perform the essential functions of the jobMinimum 2+ years in sales or customer service experience in a retail environment; luxury sales, spirits, wine experience or brand ambassador experience preferred Comfortable with one-on-one elevated customer service; clienteling experience Familiar with using the POS Terminal; with accurate and quick transaction handling ability Able to work in a fast-paced, high-pressure environmentHigh energy level, have a positive approach to job and group responsibilitiesAbility to work flexible hours / shifts, including weekends, nights and holidays.Secondary language speaking is beneficial, but not requiredBenefits:Day One Health Benefits401k Plan ContributionsPaid Time OffPaid HolidaysMonthly CommissionUniform AllowanceParking ReimbursementEmployee Discounts This is a union, non-exempt position with a base hourly rate of $24.50 and eligible for commission.