Automotive Parts Counterperson

Experienced Parts CounterMercedes-Benz of Indianapolis is hiring an experienced parts counter person to join our team. Mercedes-Benz experience is preferred.Excellent opportunityGreat work life balanceFun work environmentOpportunity for advancement within large dealer groupBenefitsMedical, dental & vision insurance401K plan + matchLife insuranceShort & long term disability insurancePaid vacationGrowth opportunitiesPaid trainingEmployee vehicle purchase plansDiscounts on products and servicesResponsibilitiesOversee the parts sales process from start to finish.Communicate with staff and customers in a friendly and professional manner.Converse effectively/efficiently regarding customer parts status.Read and understand the parts catalog when looking up and speaking to specific parts.Answer phone calls, provide price quotes and other information to customers.Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.Provide high level service to both internal and external customers.Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.Notify parts manager of out-of-stock parts or shop materials that need immediate attention.Locate out-of-stock parts from outside source and submit an emergency order, if necessary.Make sure all internal requests for parts are billed on service repair order.Receive payment from retail customers or obtains credit authorization.QualificationsHigh school diploma or equivalentPrior auto parts sales experience (preferred)Mercedes-Benz parts experience a plusEager to improve in a dynamic work environmentStrong interpersonal and time management skillsAbility to read/interpret safety and maintenance documentsValid driver's license and clean driving recordWe are an equal opportunity employer and prohibit discrimination/harassment in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.